Administrative Assistant's Update

August 2018

Focuses on the training and development needs of admin professionals and features topics such as hard skills (software competencies, writing, communication, filing) and soft skills (teamwork, time management, leadership).

Issue link: https://digital.hrreporter.com/i/1002560

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8 UPDATE Administrative Assistant's UPDATE AUGUST 2018 I use the correct mode of commu- nication for the appropriate task and appropriate for the receiver. I seek feedback and accept criticism. 3) I am organized I easily locate information and documents. My workspace is orderly and ready to safely welcome visitors. I am ready and prepared to partici- pate in meetings and activities. 4) I am disciplined I take initiative and am in control even during a crisis. 5) I am generous I happily share my knowledge. I regularly compliment others on their work. 6) I am a team player I know and aim for the entire team's objective. I understand each team member's contribution. I take responsibility for my role and am accountable for my actions. I facilitate positive interdependence. I publicly give credit to my peers and celebrate them. 7) I have integrity I say what I will do, and I do what I said. I am authentic, true to myself. I am honest. 8) I come to work happy I smile and greet everyone. I love my job! 0 to 14: Ooh, la, la… Your col- leagues are wondering about you and why you are on the team. Adopt more of the above behaviours. 14 to 20: You are OK, nothing more, but good enough. 20 or more: You are the perfect colleague; well on your way to getting the Best Colleague Ever award. Keep up the good work and thank you for being a great contributor to making our work world better. Julie Blais Comeau is Chief Etiquette Officer at etiquettejulie.com, a firm dedicated to teaching the interpersonal skills necessary to professional success: client service, business etiquette, international protocol and cultural intelligence. She is a professional speaker, author and media collaborator. Book your free 20 minutes coaching session with Julie julie@ etiquettejulie.com and shine at work! Seminars and webinars Canadian Management Centre | www�cmcoutperform�com | (877) 262-2519 • Managing Stress and Emotions in the Workplace ($1,995) – Toronto, Aug. 13-14 • Time Management ($1,995) – Mississauga, Aug. 15-16 • Getting Results Without Authority ($2,395) – Toronto, Aug. 20-22 • Communication Excellence for Front Line Staff ($1,895) – Mississauga, Aug. 21-21 • Assertiveness Skills for Women in Business ($2,295) – Toronto, Aug. 27-29 • Time Management ($1,995) – Ottawa, Sept. 10-11 Job Design Concepts Inc� | www�jobdesignconcepts�com | (416) 447-8832 • Supervise, Motivate & Lead Others ($399) – Toronto, Aug. 23 • Assertiveness Skills ($399) – Toronto, Aug. 30 • Influencing Others ($399) – Toronto, Sept. 20 • Emotional Intelligence ($399) – Toronto, Sept. 27 • Presentation Skills ($399) – Toronto, Sept. 27 • Time Management ($399) – Toronto, Oct. 3 On-The-Right-Track Training and Consulting | www�on-the-right-track�com | (877) 213-8608 • Understanding Sharepoint ($139) – Aug. 23 (webinar) Perfect colleague? Continued from page 7 Julie Blais Comeau

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