Administrative Assistant's Update - sample

September 2018

Focuses on the training and development needs of admin professionals and features topics such as hard skills (software competencies, writing, communication, filing) and soft skills (teamwork, time management, leadership).

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SEPTEMBER 2018 P R O F E S S I O N A L D E V E L O P M E N T F O R C A N A D A ' S O F F I C E S U P P O R T S T A F F Administrative Assistant's UPDATE UPDATE PM #40065782 INSIDE About networking � � � � � � � � � 2 Looking out for others more than yourself will pay dividends LinkedIn tips � � � � � � � � � � � � � 3 How you and your executive can build thought leadership Hard choices � � � � � � � � � � � � � 5 Confronting, not avoiding, them will bring relief Microsoft Word � � � � � � � � � � � 6 Add-ins make day-to-day tasks more productive Mental health and job performance A new report explains the impact of mental health issues on job per- formance, core coping strategies being used by employees and the actions that organizations can take to better support employees. The white paper, Understand- ing Mental Health, Mental Ill- ness and Their Impacts in the Workplace, was created jointly by Morneau Shepell and the Mental Health Commission of Canada. It concludes that one in five Cana- dians experiences a mental health problem or illness each year, equat- ing to 500,000 employees unable to work every week due to mental health problems or illnesses. Source: Morneau Shepell Continued on page 4 By Colleen Clarke You have been through every conceiv- able business process change over the last 40 or so years. You are flexible, adaptable, com- municate well, can book travel arrangements as well as any travel agent, edit reports almost as well as a journalism graduate, and take care of aging parents. You are an experienced worker. With people reaching management status younger than ever before, work seekers over 50 can find themselves being interviewed by managers in their children's age group. This can be uncomfortable for both parties and it does not always fare well for the experienced candidate. Recently there has been a turn - around in the hiring attitude towards experienced workers. As an experi- enced, not older, worker – and please, never seasoned professional, it is your job to dispel ageism myths and show the benefits of hiring a highly experi- enced and knowledgeable candidate: YOU! To succeed in a job interview when you are "a little grey around the edges": • Walk, stand and sit tall and straight. Be conscious of your posture, it says a lot about your confidence level. • Be comfortable and confident about who you are and what you have done, not boastful, but certainly confident. Experience is intimidat - ing only to the recent graduate, or possibly your interviewer; let them know what you are going to do for the company. You are going to make them look great! • Use modulation in your voice, show enthusiasm and keep your voice strong right to the bitter end of each sentence. • Have your S (Situation), A (Action), R (Result) stories ready to meet each competency / skill outlined in the job description. Really know your Thinking about a job change? Confront ageism, turn experience to your advantage Credit: Cathleen A Clapper (Shutterstock)

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