Canadian HR Reporter

March 2020 CAN

Canadian HR Reporter is the national journal of human resource management. It features the latest workplace news, HR best practices, employment law commentary and tools and tips for employers to get the most out of their workforce.

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www.hrreporter.com 39 LEADERSHIP SERIES Queen's University Industrial Relations Centre (IRC) has been exploring the importance of workplace trust for some time now. This year, they're redoubling their efforts, expanding their 'Building Trust in the Workplace' program for HR leaders and employers to a two-day from a one-day offering. According to the program's facilitator and the Queen's IRC team, the program will speak to the challenges and rewards of building meaningful trust and equip attendees with the skills to build and address questions of trust in their workplaces. "Trust is a key part of every program that the IRC offers," Queen's IRC director Stephanie Noel told HRDC. "From our labour relations programs to our human resources and our organizational development programs, trust, or lack of workplace TRUST IS THE double-edged sword of HR practice. Employee trust in an organization can pay untold dividends. Lack of trust has repercussions that can ripple out into productivity, employee retention and effective conflict resolution. Trust is hard to gain, easy to lose and difficult to grasp. HR leaders must take trust seriously and learn what employees mean when they say they trust you. EDUCATION QUEEN'S IRC IS DOUBLING DOWN ON ITS STUDY OF TRUST The HR educators are expanding their 'Building Trust in the Workplace' course to meet a growing need for solid trust practice ABOUT QUEEN'S IRC: The Queen's University Industrial Relations Centre [IRC], a professional development unit within the Faculty of Arts & Science, delivers programs in labour relations, human resources and organizational development, based on 80 years of experience and research. Our programs are led by industry leaders and designed for busy practitioners who want to directly apply their knowledge to their work environment. Human resources: Learn how to build and engage teams in multi-disciplinary environments, manage change, and transform key HR data into business strategy. Labour relations: Develop the skills to effectively handle disputes and negotiations, build trust, and manage unionized environments. Organizational development: Diagnose organizational challenges, explore design issues and develop robust solutions. Choose from two to five-day open enrolment programs delivered across Canada or customized on-site training solutions that address your organization's specific needs. We also offer certificate programs in advanced human resources, organizational development, labour relations and advanced labour relations for professionals who want to continue to develop their skills and contribute to their organization's success. Why Queen's IRC? • Opportunities to network with high-level colleagues from across the country • Coaching from internationally renowned facilitators with real-world experience • Experiential programming to test theories and ideas • Skills and strategies that directly apply to work environments • Mentoring beyond classroom sessions Learn more at irc.queensu.ca

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