Canadian HR Reporter

December 15, 2014

Canadian HR Reporter is the national journal of human resource management. It features the latest workplace news, HR best practices, employment law commentary and tools and tips for employers to get the most out of their workforce.

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Canadian HR RepoRteR december 15, 2014 News 3 Canada's largest employee discount program. WorkPerks ® can easily save your employees $100s per year on everything from restaurants and shoes to entertainment and travel. Save employees money. Increase employee engagement. Enhance your overall benefits package. Contact us today! 80 42 1200 % Employee Participation ROI annually/ employee merchants 1000s saved Welcome Location Favourites Settings français sign out search view details view details view details 1.866.383.6646 terms of use privacy policy suggest a perk contact us ©Copyright 2014 Venngo Inc. All rights reserved. WorkPerks® is a registered trade-mark of Venngo Inc. All other trade-marks are the property of their respective owners. Apparel Auto Beauty Business Services Computers & Electronics Dining & Food Education Entertainment Financial Services Flowers & Gifts Health & Wellness Home & Living News, Mags & Books Professional Services Shoes & Accessories Specialty Sports & Recreation Travel perks nearby load more perks Avis Enterprise Rent-A-Car™ When you're ready to go, Enterprise makes it easy with great cars and great deals, plus a discou... Last Updated: 04 September 2013 National Car Rental® Save up to 20% at National Car Rental® Go National. Go Like a Pro. Last Updated: 31 July 2013 Cirque du Soleil: Totem, Kurios 2014 Save up to 15% on your tickets! Dormez-vous? value. Cannot be applied t... Medieval Tim... view details Enterprise R... view details TicketsAtWor... view details GoodLife... view details Welcome Location Favourites Settings search français sign out featuring Modern Sexy Effortless learn more website. suggest a perk Last Updated: 416-861-1276 416-441-9111 416-498-5833 show map show map show map show map show map show map show map 905-532-0518 Calvin Klein (12.7 km) Vaughan Mills, 1 Bass Pro Mills Drive Vaughn, Ontario l4K5W4 Google Map data ©2014 Google show map Map data ©2014 Google Map data ©2014 Google Settings search français sign out featuring Reebok Non-applicable on previously purchased merchandise. Globo is a one stop family shop that offers a large variety of great value footwear and accessories through a wide selection of brands. available at these locations Globo Shoes Globo Shoes Globo Shoes 900 DUFFERIN STREET Toronto, Ontario M6H 4A9 (416) 530-0565 Globo Shoes 3900 HIGHWAY 7 Vaughan, Ontario L4L6B9 (905) 264-4562 Globo Shoes 5895 RODEO DRIVE MISSISSAUGA, Ontario L5R3V6 (905) 890-2962 Globo Shoes 3487 Wyecroft Road Oakville, Ontario L6L 0B6 905-847-1892 Globo Shoes 821 Golf Links Road Ancaster, Ontario L9K 1L5 905-648-0410 Globo Shoes 1310 FANSHAWE PARK RD WEST London, Ontario N6G5B1 (519) 472-1706 Globo Shoes 2735 IRIS STREET Nepean, Ontario K2C3S4 (613) 820-1682 Globo Shoes 2210 BANK STREET Ottawa, Ontario K1V1J5 (613) 521-0626 Globo Shoes 3100 HOWARD AVE. Windsor, Ontario N8X3Y8 (519) 966-4562 Globo Chaussures 6321 TRANS-CANADA 135 Pointe-Claire, Quebec H9R5M9 (514) 697-4562 Globo Chaussures AUT 13 & BOUL SAMSON Laval, Quebec H7X3S9 (450) 969-1296 Globo Chaussures 401 BOUL. LABELLE Rosemere, Quebec J7A3T2 (450) 437-3804 Globo Chaussures 3204-3232 JEAN-BERAUD Laval, Quebec H7T2S4 (450) 681-4562 1.866.383.6646 terms of use privacy policy suggest a perk contact us ©Copyright 2014 Venngo Inc. All rights reserved. WorkPerks® is a registered trade-mark of Venngo Inc. All other trade-marks are the property of their respective owners. print this perk show map show map show map show map show map show map show map show map show map show map show map show map show map Map data ©2014 Google Map data ©2014 Google Map data ©2014 Google Welcome Location Favourites Settings français sign out search available at these locations 1.866.383.6646 terms of use privacy policy suggest a perk contact us ©Copyright 2014 Venngo Inc. All rights reserved. WorkPerks® is a registered trade-mark of Venngo Inc. All other trade-marks are the property of their respective owners. tips Park Hopper 2 days free special is located in Attraction Tickets under "hot specials" Click the WWW icon to access the site online. Park Hopper 2 days free special is located in Attraction Tickets under "hot specials" Park Hopper 2 days free special is located in Attraction Tickets under "hot specials" Park Hopper 2 days free special is located in Attraction Tickets under "hot specials" Park Hopper 2 days free special is located in Attraction Tickets under "hot specials" français privacy policy contact us ©Copyright 2014 Venngo Inc. All rights reserved. WorkPerks® is a registered trade-mark of Venngo Inc. All other trade-marks are the property of their respective owners. here are just a few of the most recently updated perks... sign in Park Hopper 2 days free special is located in Attraction Tickets under "hot specials" Park Hopper 2 days free special is located in Attraction Tickets under "hot specials" Park Hopper 2 days free special is located in Attraction Tickets under "hot specials" Park Hopper 2 days free special is located in Attraction Tickets under "hot specials" Park Hopper 2 days free special is located in Attraction Tickets under "hot specials" Park Hopper 2 days free special is located in Attraction Tickets under "hot specials" Park Hopper 2 days free special is located in Attraction Tickets under "hot specials" Park Hopper 2 days free special is located in Attraction Tickets under "hot specials" Park Hopper 2 days free special is located in Attraction Tickets under "hot specials" Park Hopper 2 days free special is located in Attraction Tickets under "hot specials" Park Hopper 2 days free special is located in Attraction Tickets under "hot specials" Park Hopper 2 days free special is located in Attraction Tickets under "hot specials" Park Hopper 2 days free special is located in Attraction Tickets under "hot specials" Park Hopper 2 days free special is located in Attraction Tickets under "hot specials" Park Hopper 2 days free special is located in Attraction Tickets under "hot specials" Park Hopper 2 days free special is located in Attraction Tickets under "hot specials" Park Hopper 2 days free special is located in Attraction Tickets under "hot specials" Park Hopper 2 days free special is located in Attraction Tickets under "hot specials" Welcome Location Favourites Settings search français sign out about the perk use the perk locate the perk Ensure you find the right PC with Pre- sale support from Lenovo's highly skilled sales specialists. suggest a perk report an issue Lenovo Category: Computers & Electronics, Business Services Last Updated: 02 September 2014 IN THE MARKET FOR A NEW PC? YOUR TIMING HAS NEVER BEEN BETER! Thinking about a great gift idea or maybe a upgrade to your current office or home PC? You are in the right place at the right time. Lenovo has great pcs with INSTANT SAVINGS OF UP TO 25%. Act now and choose a Lenovo PC that was designed with you in mind. Through September 30th 2014, members can enjoy great savings from Lenovo®. Save up to 25% on select PCs. Checkout your Lenovo® Page for details. The Lenovo product line offers the features you need in your choice of elegantly designed, portable, affordable, or even luxury space- saving packages. From family-friendly All-in-One systems to our cutting-edge ThinkPad laptops. Our PCs come in a variety of shapes and sizes that fit your lifestyle perfectly. WE BUILD DO MACHINES. Visit our new products showcase to see our newest innovations. Award Winning ThinkPad PCs 10% off ThinkPad Yoga - Multimode business ultrabook 10% off ThinkPad W540 - Mobile workstations 10% off ThinkPad X240 – Thin and Light Laptops Laptops Tablets tablet will frequently receive special eCoupon offers providing a greater discount. WHAT PRODUCTS ARE AVAILABLE AT A DISCOUNT? Affinity offers savings not available to the general public Discounts above and beyond the lenovo.com price on Lenovo home-computing products, including ThinkPad and IdeaPad laptops, desktop PCs, accessories, software and more. Plus receive monthly eCoupon promotions offering up to an additional 10% Free shipping on web orders Award-winning service and support DOES LENOVO OFFER PRICE PROTECTION? Yes. Lenovo offers a 30 day price guarantee. If a lower price is offered on the web site within 30 days, contact the Sales team to be credited the difference. available at these locations terms of use privacy policy suggest a tips Lenovo has a reputation for providing excellent technical support. We provide a toll-free tech support line that is available 24 hours a day, seven days a week for your Lenovo PC. IN THE MARKET FOR A NEW PC? YOUR TIMING HAS NEVER BEEN BETER! Thinking about a great gift idea or maybe a upgrade to your current office or home PC? You are in the right place at the right time. Lenovo has great pcs with INSTANT SAVINGS OF UP TO 25%. Act now and choose a Lenovo PC that was designed with you in mind. Through September 30th 2014, members can enjoy great savings from Lenovo®. Save up to 25% on select PCs. Checkout your Lenovo® Page for details. The Lenovo product line offers the features you need in your choice of elegantly designed, portable, affordable, or even luxury space- saving packages. From family-friendly All-in-One systems to our cutting-edge ThinkPad laptops. Our PCs come in a variety of shapes and sizes that fit your lifestyle perfectly. WE BUILD DO MACHINES. Visit our new products showcase to see our newest innovations. Award Winning ThinkPad PCs 10% off ThinkPad Yoga - Multimode business 10% off ThinkPad W540 - Mobile workstations 10% off ThinkPad X240 – Thin and Light will frequently receive special eCoupon offers providing a greater discount. Welcome Location Favourites Settings about the perk use the perk locate the perk featuring Great food with a twist - something for everyone! Outstanding patios Contemporary décor Stylish bar show map show map show map show map show map show map show map show map show map show map print this print this perk suggest a perk report an issue Milestones Grill + Bar Category: Dining & Food 15% OFF food & non-alcoholic drinks* * This offer is valid and redeemable for a 15% discount on a single receipt at Milestones Grill + Bar (excluding alcoholic beverages and taxes). Valid all week Monday - Sunday. Offer cannot be combined with any other specials or promotional offers. Discount does not apply to corporate events or groups of 5 or more guests. Not valid on purchase of gift cards or certificates, with any other discounts, or on prior purchases. Dine-in only. No Cash value. See store for further details. At Milestones, we are about inspired food created by inspired people. We invite our guests to celebrate their everyday-milestones with us, both big and small. Our food is familiar with a twist. We are committed to using the freshest ingredients and we are proud to celebrate our house-made favourites. We infuse our menu with innovative food and drink that our associates are passionate about and our guests love! Our knowledge and enthusiasm for our menu is shared with our guests and their experience is enhanced by our foodie pride. Our atmosphere is stylish, inviting and welcoming for all occasions. We strive to remain unique, different and comfortable. Our décor is contemporary and our music eclectic, fitting to the time of day and the array of milestones being celebrated. We are unpretentious and can appreciate conversation-friendly dining. Our service is genuine and uniquely different. Our team spirit is fueled by each member's personality and this creates a caring friends and family environment that is enjoyed by associates and felt by our guests. Hospitality is innate in every member of our team. We are welcoming and generous in our care. We put our guests' needs first and foremost. We care about all the details that make a dining experience special. We believe that when we work together, we can deliver a better experience to our guests. Newmarket 18162 Yonge Street Newmarket, Ontario L3Y 4V8 Barrie 150 Park Place Blvd Barrie, Ontario L4N 6N5 Empress Walk 5095 Yonge St Unit A13 Toronto, Ontario M2N 6Z4 Dundas Square (Toronto Life) 10 Dundas Street East 400 Toronto, Ontario M5B2G9 Toronto Life 10 Dundas Street East Unit #400 Toronto, Ontario M5B 2G9 416 598 2800 Festival Hall 132 John Street Toronto, Ontario M5V 2E3 416 595 1990 Yorkdale 3401 Dufferin Street Unit #171 Toronto, Ontario M6A 2T9 416 789 9940 Vaughan 3900 Highway 7 Vaughan, Ontario L4L 1A6 905 850 1580 Queensway 1001 The Queensway Etobicoke, Ontario M8Z 6C7 416 255 0464 Niagara Falls 6755 Fallsview Blvd Niagara Falls, Ontario L2G 3W7 905 358 4720 Dixon 646 Dixon Road Etobicoke, Ontario M9W 1J1 416 245 6262 Heartland 730 Matheson Blvd. West Mississauga, Ontario L5R 3T2 905 507 4118 Erin Mills 3051 Vega Boulevard Mississauga, Ontario L5L5Y3 905.828.9119 Burloak 3529 Wyecroft Road Oakville, Ontario L6L0B7 905.827-6955 1.866.383.6646 terms of use privacy policy suggest a perk contact us ©Copyright 2014 Venngo Inc. All rights reserved. WorkPerks® is a registered trade-mark of Venngo Inc. All other trade-marks are the property of their respective owners. Map data ©2014 Google Map data ©2014 Google Map data ©2014 Google terms of use privacy policy suggest a perk contact us ©Copyright 2014 Venngo Inc. All rights reserved. WorkPerks® is a registered trade-mark of Venngo Inc. All other trade-marks are the property of their respective owners. rkperks rkperks Welcome Catarina, tell us what you've saved & win! Welcome Catarina, tell us what you've saved & win! Brooks Brothers Enroll for your Brooks Brothers Corporate Membership Card and Save 15% on regular price merch… Toronto, Ontario 16.57km Carlson Wagonlit Travel WestJet Vacations: Free Indulgence package** ($79 per person value) includes advanced seat selection, e… Toronto, Ontario 6.37km Equifax Take charge of your credit today. Make sure your reports are accurate and free of fraud. See your personal… m0851 Visit m0851, where as a preferred customer, you get 20% off all regular priced products. Toronto, Ontario 14.65km La Vie en Rose Only for you! Get 20% off your purchase on all regular price and sale merchandise (cannot be combined wi… Vaughan, Ontario 8.28km ClubLink - CCX Golf Loyalty Club Receive special pricing on ClubLink's CCX Golf Loyalty Club. King City, Ontario 29.31km Apple Inc. Working has its perks. Apple and your company have included you in a special program. You qualify for pr… SUN & Sun Media Community Network Keep score on all the world sports this summer.Save up to 83% off newsstand price when you sign up for a… Toronto, Ontario 17.20km LASIK MD SAVE $200* on laser vision correction. As a valued corporate member, LASIK MD is proud to offer you and… Mississauga, Ontario 7.00km Costco Wholesale Become a new Costco member and enjoy dinner on us!$20 bon appétit E-card* voucher when you becom… Nissan Canada's Vehicle Purchase Program Welcome to Nissan Canada's Vehicle Purchase Program.As a valued partner of Nissan Canada, you are el… terms of use privacy policy suggest a terms of use privacy policy suggest a available at these locations available at these locations available at these locations available at these locations available at these locations available at these locations available at these locations available at these locations available at these locations available at these locations available at these locations available at these locations Globo Shoes Globo Shoes terms of use privacy policy suggest a terms of use privacy policy suggest a terms of use privacy policy suggest a terms of use privacy policy suggest a terms of use privacy policy suggest a terms of use privacy policy suggest a terms of use privacy policy suggest a terms of use privacy policy suggest a terms of use privacy policy suggest a perk perk contact us contact us contact us ©Copyright 2014 Venngo Inc. All rights reserved. WorkPerks® is a registered trade-mark of Venngo Inc. All other trade-marks are the property of their respective owners. ©Copyright 2014 Venngo Inc. All rights reserved. WorkPerks® is a registered trade-mark of Venngo Inc. All other trade-marks are the property of their respective owners. ©Copyright 2014 Venngo Inc. All rights reserved. WorkPerks® is a registered trade-mark of Venngo Inc. All other trade-marks are the property of their respective owners. ©Copyright 2014 Venngo Inc. All rights reserved. WorkPerks® is a registered trade-mark of Venngo Inc. All other trade-marks are the property of their respective owners. ©Copyright 2014 Venngo Inc. All rights reserved. WorkPerks® is a registered trade-mark of Venngo Inc. All other trade-marks are the property of their respective owners. ©Copyright 2014 Venngo Inc. All rights reserved. WorkPerks® is a registered trade-mark of Venngo Inc. All other trade-marks are the property of their respective owners. ©Copyright 2014 Venngo Inc. All rights reserved. WorkPerks® is a registered trade-mark of Venngo Inc. All other trade-marks are the property of their respective owners. ©Copyright 2014 Venngo Inc. All rights reserved. WorkPerks® is a registered trade-mark of Venngo Inc. All other trade-marks are the property of their respective owners. ©Copyright 2014 Venngo Inc. All rights reserved. WorkPerks® is a registered trade-mark of Venngo Inc. All other trade-marks are the property of their respective owners. ©Copyright 2014 Venngo Inc. All rights reserved. WorkPerks® is a registered trade-mark of Venngo Inc. All other trade-marks are the property of their respective owners. ©Copyright 2014 Venngo Inc. All rights reserved. WorkPerks® is a registered trade-mark of Venngo Inc. All other trade-marks are the property of their respective owners. ©Copyright 2014 Venngo Inc. All rights reserved. WorkPerks® is a registered trade-mark of Venngo Inc. All other trade-marks are the property of their respective owners. ©Copyright 2014 Venngo Inc. All rights reserved. WorkPerks® is a registered trade-mark of Venngo Inc. All other trade-marks are the property of their respective owners. ©Copyright 2014 Venngo Inc. All rights reserved. WorkPerks® is a registered trade-mark of Venngo Inc. All other trade-marks are the property of their respective owners. ©Copyright 2014 Venngo Inc. All rights reserved. WorkPerks® is a registered trade-mark of Venngo Inc. All other trade-marks are the property of their respective owners. ©Copyright 2014 Venngo Inc. All rights reserved. WorkPerks® is a registered trade-mark of Venngo Inc. All other trade-marks are the property of their respective owners. ©Copyright 2014 Venngo Inc. All rights reserved. WorkPerks® is a registered trade-mark of Venngo Inc. All other trade-marks are the property of their respective owners. Globo Shoes Globo Shoes Globo Shoes 900 DUFFERIN STREET Toronto, Ontario M6H 4A9 (416) 530-0565 Globo Shoes 3900 HIGHWAY 7 Vaughan, Ontario L4L6B9 (905) 264-4562 Globo Shoes 5895 RODEO DRIVE MISSISSAUGA, Ontario L5R3V6 (905) 890-2962 Globo Shoes 3487 Wyecroft Road Oakville, Ontario L6L 0B6 905-847-1892 show map show map show map show map 1.866.383.6646 ext.227 www.venngo.com/perks by by by by by workperks work work work work work work work work work work work work work work work work work work workperks perks perks perks perks perks perks perks perks perks perks perks perks perks perks © Copyright 2014 Venngo Inc. All rights reserved. WorkPerks ® is a registered trade-mark of Venngo Inc. All other trade-marks are the property of their respective owners. V1_20141117 20141117_hrReporter_dec1-15.indd 6 2014-11-17 2:45 PM training goes high-tech Employer programs honoured by Canadian Society for Training and Development BY LiZ BeRnieR With tiGht budgets, limited time and competing priorities, it's rare to see an organization that makes training and development a central focus these days. "Often, training isn't recog- nized as a differentiator — it's usually the fi rst (thing) to be cut," said Allison Patterson, chair of the board for the Canadian Soci- ety for Training and Development (CSTD) in Toronto. But training is a diff erentiator and key driver of success — es- pecially innovative, cutting-edge training that combines leading technology with workplace learn- ing solutions, according to CSTD. It's important to recognize or- ganizations that are leaders in training and development, which is why CSTD presents the annual Canadian Awards for Training Excellence (CATE) awards, said Patterson. is year, CSTD handed out 11 awards to 15 diff erent organiza- tions, after sorting through a re- cord amount of submissions. " ere were about 35 submis- sions and it's a very, very rigorous process," she said. "We can't say enough about the wonderful work (these) organizations are doing." Senior executives are increas- ingly realizing the importance of training to overall organizational strategy, said Patterson. "What's important is that we are being recognized at the C-lev- el table — they're able to say, 'You know what, training is making a diff erence in our ROI.'" But CSTD encourages employ- ers to rethink T&D programs, and perhaps branch out from traditional "event-based" train- ing programs, moving more to- wards holistic initiatives and on- the-job, integrated training, said Patterson. "( ey're) looking not just at training as a typical 'event' but looking at it from a long-term standpoint from employee en- gagement, satisfaction, retention, et cetera — so they're not seeing training as an isolated event, but it's part of the bigger picture in their organization." Home Depot's mobile learning advantage Home Depot Canada created eff ective on-the-job, integrated training with its "SMaRT Learn- ing" pilot. One of this year's CATE award-winners, the re- tailer created a program that uses mobile technology to improve sales associate learning and, ul- timately, customers' shopping experiences. "What we were targeting was giving our associates access to the information they need in order to provide that superior customer service, and make them comfort- able that they've got the informa- tion, but also that our customers can get what they need on the spot," said Jane Akiki, director of learning at Home Depot Canada in Toronto. Associates were provided with pre-provisioned iPad Minis that acted as performance support tools, said Akiki. ey received training on how to use the device's pre-provisioned apps and func- tionality, and could search and pass on knowledge to customers on the spot, said Akiki. "Our associates use the iPads to educate their customers on product and project knowledge, to help customers make buying decisions, to demonstrate Home Depot's value by doing some com- petitive comparison and engaging in our 10 per cent price-match guarantee, and also to transact online-only purchases for articles that aren't available in our stores but are available on our website." e retailer rolled out a proof- of-concept to a single store in 2013 and then moved to a 10-store pi- lot in the fi rst quarter of 2014. e pilot saw overwhelming success, with a return on investment of more than 1500 per cent, based on the investment made and the return based on sales the associ- ates were able to make using the device, said Akiki. The pilot results were suc- cessful largely because of Home Depot's strong customer service culture, she said. "Having that culture really helped us with this because it is one more enabler for the associ- ate to be able to answer a question they might not otherwise have been able to answer because they didn't have the knowledge. And here they have a performance support tool that helps them get access to that knowledge." e iPad platform was a good choice because it was one many associates were already familiar with, said Akiki. "We're very, very excited to be able to do something like this because it helps us be able to take that one step further from really having prescribed learning for our associates where they have to sit and traditionally do it in front of a computer and try and develop as much knowledge as they could before they get on the sales fl oor," she said. " is is actually confi dence in your apron that 'If I get a question that I can't answer, I actually have a performance support tool that will help me.'" tVo > pg. 20

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