Canadian Payroll Reporter

August 2015

Focuses on issues of importance to payroll professionals across Canada. It contains news, case studies, profiles and tracks payroll-related legislation to help employers comply with all the rules and regulations governing their organizations.

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3 Canadian HR Reporter, a Thomson Reuters business 2015 Tech changes impact payroll Core HRMS replaced more often, SaaS expected to become increasingly dominant: Survey BY SHEILA BRAWN PAYROLL AND HR should get used to using mobile technol- ogy and software-as-a-service (SaaS) in their jobs. Findings from a survey show these tech- nologies are continuing to grow in popularity in the workplace. The 2015 HR Service Delivery and Technology Survey by global professional services firm Tow- ers Watson found 61 per cent of organizations are using or plan- ning to use mobile technologies. "That was up 15 per cent from last year, which was up some- thing like 10 per cent from the year before," says Mike DiClau- dio, global leader of Towers Watson's HR service delivery practice in Chicago. In the Americas, the number of organizations using or plan- ning to use mobile technology was even higher, at 78 per cent. DiClaudio says the trend to- ward using more mobile plat- forms is affecting the way payroll departments operate. "About a third of companies allow you to view your pay slip online. About a third of compa- nies allow you to do some sort of timecard submission or time en- try online, either view or submit. More than a third of companies have a mobile application for ex- pense management. We are ab- solutely seeing growth in (this) sector." The survey contains respons- es from 798 organizations in 37 countries. One-half of them are globally based. Thirty of the or- ganizations that participated had headquarters in Canada. When it comes to payroll systems, the survey found that while three-quarters of global companies use a single system inside their headquarters coun- try, 78 per cent have more than one payroll system or vendor outside of their home country. "They would have multiple payroll systems outside to deal with different complexities and capabilities (because) the re- quirements of payroll by coun- try get quite complicated and the technologies are not always equipped to meet all of the coun- try needs," DiClaudio says. Looking at HR systems, the survey found that 88 per cent of respondents plan to spend the same amount or more on HR technology and systems this year compared to last year. The survey also found organizations are replacing their core human resource management system (HRMS) more frequently. Historically, companies re- placed their systems every five to seven years, but now it's every three to five years. When HR systems are re- placed, there is an impact on payroll, says DiClaudio. This is especially true when payroll and HR share the same system, which is common for many or- ganizations at their head office. "The majority of organiza- tions (54 per cent), inside their headquarter country, are using that core HR system as their pay- roll system," he says. "If they are swapping out that core HRMS, they will likely need to find a new payroll system as well, which is why you have seen a little bit of traction in the market with something like a News CPR | August 2015 see PAPER on page 8

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