Administrative Assistant's Update - sample

May 2019

Focuses on the training and development needs of admin professionals and features topics such as hard skills (software competencies, writing, communication, filing) and soft skills (teamwork, time management, leadership).

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7 Administrative Assistant's UPDATE Introverts, extroverts learn from each other By Staff Instead of focusing on the disparities between "over- bearing" extroverts and "antisocial" introverts, pay- ing attention to some potential accommodations can pay dividends when the two types find themselves working together. "Each personality type brings something differ- ent to the table, says Dr. Jeff Nalin, licensed clinical psychologist and cofounder and chief clinical officer at Paradigm Malibu Treatment Centers. "Where one is weak, the other is strong. The magic happens when people stop focusing on the dispari- ties, and choose instead to appreciate each other's innate skills and personality traits," he says. Nalin's comments appeared in a Fast Company story written by Lisa Evans. Introverts, for example, can learn how to make small talk and engage in conversation in group set - tings without leaving their comfort zone. Extroverts, instead of being preoccupied with their own loquaciousness, can learn to listen and think about what others are saying before expressing their own thoughts, thus gaining insights into the thoughts and views of others. Introverts, who find comfort in routine, can pay attention to ways in which extroverts reach for new experiences, potentially uncovering skills and talents they didn't know they had. Extroverts can move from small talk in large group settings to something more intimate, Nalin says. "It can be valuable for extroverts to delve in deeper, seeking out more meaningful conversations that inspire, fulfill, and help form deeper connections." Introverts, who prefer quiet reflection, can take a page from the extrovert's book by learning "how to ask others' opinions and build their professional network," says Nalin. Extroverts, who tend to de-emphasize self-care, could learn to set aside time for reflection or medita - tion, which could be beneficial for their performance. "Because extroverts are always on the go, they may neglect self-care and forget the importance of mindful- ness." Arnold Villeneuve has over 25 years in the computer technology and services industry working with standalone and networked microcomputers, minicomputers, and mainframe systems. He has been an author and instructor with Learning Tree International since 1993, where he has developed seven courses for instructor-led, computer-based training, and e-learning initiatives. Learning Tree offers practical, real-world training in today's most in-demand skills, including Microsoft Office, SharePoint, project management, leadership and professional development. Visit www.LearningTree.ca for more information. Create Tasks from emails – Continued from page 6 A new Task item window will appear. The very interesting thing is that any attachments that were in the original email are also attached to the new Task item so that you have all the information at hand in one place when following up on the Task. You can also add more documents and notes to the Task. Finally, you can set dates and priorities as well as…. you guessed it – follow-up flags. All in one place. Next time we will review how to ensure your Tasks are available on all of your devices! Until then, be Task- oriented! Credit: Inna Harlamoff (Shutterstock)

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