Canadian HR Reporter

How would you characterize the year? I was appointed to the role of HRPA Chief Executive Officer in June 2018, five years after a very important milestone—the passing of the Registered Human Resources Professionals Act, 2013. My entrance was at a time of transition, a time to reflect upon how far HRPA has come and where we need to go. Since the Act was passed, the Office of the Registrar has been working to realize the regulatory mandates set forth in the Act. They have developed five high-performing statutory committees comprised of volunteers with a passion for professional regulation. In 2018, the Registrar presented a GAPS report to both the Governance and Nominating Committee (GNC) and the Board of Directors identifying priority areas of focus to fulfill our regulatory obligations in the Act. They hosted a mock hearing to deepen committee members' familiarity with statutory rules of procedure as well as 13 webinars to educate members about regulatory affairs. There were numerous opportunities in 2018 for our members to improve their knowledge base, skill sets and networks thanks to the work of our Chapters, Professional Development department and Annual Conference team. Chapters deliver so much value to members and students by providing a community arena for professional development, mentoring and networking. Between our 27 Chapters there were nearly 500 of these events in 2018. HRPA's Professional Development team offered 120 workshops, webinars, seminars, executive programs and certificate programs over the year. The topics of these programs—cannabis in the workplace, legislative compliance and many others—were relevant to HR practitioners in a broad range of industries. Our flagship Annual Conference & Tradeshow—themed The Intelligence Revolution—offered a record number of sessions and had over 4500 visitors during the three-day event. What are you most proud of? As a profession, our impact and influence are growing. As a major voice for the HR profession, HRPA has the opportunity to influence the reputation of the profession among policy makers, businesses, educators and the public in general. In 2018, HRPA laid the groundwork to renew relationships with peer associations across Canada and in the United States. As a unified voice for the profession, we can explore how to work together in service of the profession. Who are HRPA's stakeholders and how did you serve them this year? HRPA's regulatory mandate is to govern and regulate the practice of members by setting and enforcing the standards for professional practice. We do this through education, certification standards, our Rules of Professional Conduct and professional development supports and programming. By doing this we not only advance the profession but strive to ensure the public experiences the highest standards of HR practice from our members. So, our stakeholders are not just human resources professionals, but also the organizations where they work, the people they serve and the broader public. The greatest thing we did for our stakeholders this year was to lay out an improved and refreshed strategic plan for 2019–2021. Rather than developing strategy with a top down approach, we engaged stakeholders in a highly collaborative process. Through member survey analysis, chapter insights, staff engagement working sessions and board insights, we were able to put together a defined plan that will help us achieve and maintain our vision of HR flourishing as a valued profession. The theme of our new strategic plan is 'Inspiring Professionalism.' We say this with two specific communities in mind. The public looks to regulated HR professionals for the highest standards of professional practice. These HR professionals rely on their regulatory association to be a leader, innovator and dedicated thought leader. By focusing on our core values—Respect, Integrity, Transparency and Accountability— we can guide our people and volunteers to communicate with and engage these stakeholders with clarity and purpose. Igniting a collective aspiration for our profession starts from within. We aim to inspire others with our professionalism. How do you see the organization evolving beyond 2018–2019? Transformation is happening inside and out. Our four key goal themes over the next few years are: Regulatory Excellence, Operational Effectiveness, Exemplary People Practices and Service Leadership. By focusing on Regulatory Excellence, we will champion and elevate professionalism for the HR profession. With renewed Operational Effectiveness we will maintain financial and operational wellbeing that enables our member value proposition. We will employ Exemplary People Practices by designing and deploying modern, effective and progressive approaches to human capital management. And, finally, we will demonstrate Service Leadership with delivery of quality services and resources to our network of members, students and volunteers. This is an ambitious journey that extends beyond two or three years. By committing to this plan, our members and the public can look forward to a continuously rising bar of HR expertise. INSPIRING PROFESSIONALISM: Interview with HRPA CEO Louise Taylor Green, CHRP, CHRL, CHRE

• Cover