Canadian Employment Law Today

December 2, 2020

Focuses on human resources law from a business perspective, featuring news and cases from the courts, in-depth articles on legal trends and insights from top employment lawyers across Canada.

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Canadian HR Reporter, 2020 his medical history would impact his work. Over the course of Patzwald's employment, the company learned that Patzwald, a profes- sional engineer, had strong technical skills but that his leadership and interpersonal skills were lacking. This led to some conflicts with his team, so the plant manager began informal coaching on how to be an effective leader. On March 3, 2012, Patzwald spent two weeks in hospital with a blood disorder. Once he returned to work, FMC allowed him to take time off as needed for infusion treatments and regular blood tests. However, employees on Patzwald's team reported seeing him appear "ashen, shaky, and sweating at work." The plant manager told Patzwald he looked "really sick" and he should stay home if he wasn't feeling well, but Patzwald felt hurt by these comments. In May, the maintenance team met with the plant manager. They said they felt their projects were being delayed because Patzwald was bot - tlenecking the workflow due to micromanag- ing and they weren't comfortable raising their concerns with him. The plant manager spoke to Patzwald afterwards about it, but Patzwald disagreed and said everything was on schedule. The plant manager also provided sugges - tions for building a relationship with his team and encouraged him to have lunch with them in the lunchroom. Patzwald dismissed this idea, saying his disability caused his hand to shake and he didn't want the team to see that. After the meeting, the plant manager expressed concern about Patzwald's lack of management skills to the HR manager. A few days later, Patzwald went on another medical leave and had to be hospitalized for two weeks. He returned to work in mid- June with his doctor recommending he take Wednesdays off each week. FMC accommodat - ed this request and gave Patzwald Wednesdays off with pay. Performance improvement plan after return from medical leave In late June 2012, Patzwald received a perfor- mance review with a "needs improvement" score. He was put on a performance improve- ment plan focused on developing his direct re- ports, building effective teams, leadership and interpersonal skills and technical skills. Patzwald told the plant manager that he couldn't get everything done on the perfor - mance improvement plan because he had Wednesdays off and his medical appointments also took time away from work. He later added comments to his performance review stating that he was given little support and direction to assimilate into the plant's working environ - ment and he should receive more time to com- plete performance reviews and development plans for his team because of summer vaca- tions and other delays. A few months into the performance im- provement plan, the plant manager hadn't seen any improvement. According to the manager, he considered terminating Patzwald's employ- ment, but in October 2012, Patzwald went on another medical leave. Patzwald had open- heart surgery and another surgery, which kept him off work until May 2013. In February 2013, while he was still on leave, Patzwald noticed that FMC posted a job that wasn't his but had similar work duties. He con - tacted FMC's HR manager over the phone and, according to him, she told him that FMC might not take him back if he needed accommoda- tion. The HR manager later testified that it was unlikely she would say something like that since she works in human resources. FMC provided Patzwald with a medical in- formation form, which Patzwald's doctor com- pleted with the statement that Patzwald could return to work without restrictions other than "occasional absences for ongoing medical test- ing/treatment." When Patzwald returned to work, he found that some employees had quit and there was a large amount of uncompleted work on which he had to catch up. He felt this created an addi - tional workload that changed the nature of his job and that had not been contemplated by his doctor in his return-to-work evaluation. On his first day back, Patzwald told the plant manager and the onsite HR co-ordinator that he had a rough time with his health. The plant manager gave him another performance review that picked up where they had left off, saying that Patzwald's "future with FMC would de - pend on him completing the actions in his per- formance improvement plan." Patzwald felt the plan had too many things for him to complete, but he didn't request any further accommodation. The plant manager didn't ask Patzwald if he needed accommoda - tion because he hadn't said that his health was the reason he couldn't meet all of the goals in the improvement plan. Over the course of the next few months, Patz - wald worked long days with few days off. He felt his workload was too much, but the plant manager told him to prioritize the work. De- spite regular coaching sessions, he continued to have problems with his leadership and inter- personal relationships with his team. Disagreement over performance problems On Aug. 28, 2013, the plant manager met with Patzwald to discuss complaints from Patz- wald's team. Patzwald didn't acknowledge or accept responsibility for any problems, saying they were either false or not his fault. The dis- cussion became heated and, by the end of it, the plant manager decided to terminate Patzwald's employment as he would likely not improve if he didn't see himself as responsible for the problems. The next day, Patzwald called in sick and pro - vided a medical note recommending he stay off work for an indefinite period due to his "dete- riorating medical condition." Since FMC didn't know when Patzwald would be back, it decided to follow through with his termination, send- ing him a termination letter on Sept. 19. Patzwald filed a complaint alleging that FMC failed to accommodate his disability and that his disability was a factor in his termination. The tribunal found that FMC had deter - mined that Patzwald lacked leadership and interpersonal skills before he had disclosed his disability, as evidenced by the perfor- mance review and performance improve- ment plan. The evidence indicated that Patzwald's team complained about him and FMC provided informal coaching to help him improve. Patzwald also refused to accept re- sponsibility for his performance problems, making it reasonable for FMC to believe he wasn't going to improve. In addition, although Patzwald took mul- tiple medical leaves, he didn't request any accommodation and he didn't provide any medical information until he returned from his third medical leave in 2013 — and even then there were no restrictions other than occasional time off, said the tribunal, adding that FMC ac - commodated Patzwald's need for time off right from the start. The tribunal determined that Patzwald's ter- mination was the result of poor performance after being given an opportunity to improve and wasn't related to his disability. It dismissed the discrimination claim. "The evidence shows FMC's concerns about his leadership and interpersonal skills re - mained the same before and after [Patzwald's] disability. Mr. Patzwald did not accept he had those shortcomings," said the tribunal. "I find FMC genuinely believed Mr. Patzwald's skills as a manager would not improve and that was the sole reason for his termination." For more information, see: • Patzwald v. FMC of Canada Ltd. and another, 2020 BCHRT 162 (B.C. Human Rights Trib.). 6 | | December 2, 2020 December 2, 2020 « from DISABILITY on page 1 Worker claimed workload was too much to focus on improvement plan Cases and Trends Cases and Trends The worker didn't acknowledge or accept responsibility for any problems, saying they were either false or not his fault.

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