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Issue link: https://digital.hrreporter.com/i/1332331
LABOUR FORCE NUMBERS
call for help, and remain in the
driver's seat. The city's policy re-
quired only the use of "reasonable
force" for self-defence.
On April 20, 2019, an intoxicat-
ed woman boarded Carpenter's
bus and said she had no money
but really needed a ride. Drivers
were trained to tell passengers
who couldn't or wouldn't pay the
fare to tell them that it was fine
and to pay double the next time,
as a way to ensure things didn't es-
calate, so Carpenter did so. How-
ever, the passenger was acting
irrationally and was unexpect-
edly infuriated by Carpenter's re-
sponse.
The passenger spit in Car-
penter's face and to Carpenter,
appeared to be about to spit on
him again, so he reached up and
pulled her down with her back to
him. He held her with one arm
while he radioed for help with his
other hand. The passenger broke
free after about 30 seconds of
struggling and Carpenter pushed
her towards the door. The passen-
ger then left the bus.
Police officers, transit security,
and a transit inspector soon ar-
rived and Carpenter explained
what had happened. The passen-
ger was known to police and they
ticketed her for spitting and being
drunk and disorderly in a public
place.
The city considered Carpen-
ter a victim of assault, but the
next day another passenger who
had been on the bus called in to
complain that Carpenter had
choked the disorderly passen-
ger, wrapped his seat belt around
her neck, and punched her in the
head. The city launched an inves-
tigation.
Carpenter recounted his ver-
sion of the incident and acknowl-
edged restraining the passenger.
The city viewed a surveillance
video that showed he didn't wrap
the seat belt around the passen-
ger's neck or punch her, though
his arm could be seen across her
neck. The city felt the video con-
firmed Carpenter's account, but
it was concerned about the arm
across the neck and the push to-
wards the door, which it consid-
ered unacceptable physical con-
tact with the passenger. It decided
to suspend him for three days for
reacting in anger and escalating
the situation.
The union grieved the suspen-
sion, arguing that Carpenter was
acting in self-defense and he was
entitled to take reasonable steps
to ensure the passenger didn't spit
on him again.
The arbitrator found that
Carpenter's version of the inci-
dent was supported by the video
evidence and his reason for grab-
bing the passenger — because
he thought she was going to spit
on him again — was plausible. In
addition, the reason for the city's
investigation was the complaint
that had been called in, which had
essentially been proven to be false
with the video evidence.
The arbitrator also found that it
was an intense moment and there
was little time to act. Though
grabbing the passenger escalated
things into a physical altercation,
spitting was a form of assault as
well and Carpenter was entitled
to act in self-defense if he contin-
ued to feel threatened, said the
arbitrator, adding that the arm
on the passenger's neck wasn't
intentional and was a result of the
struggle.
The arbitrator concluded that
"the degree of force used by [Car-
penter] to protect himself against
a further assault to be reasonable."
The city was ordered to clear the
three-day suspension from Car-
penter's file and compensate him
for the loss of earnings during the
suspension.
Reference: Edmonton (City) and ATU, Local 569. James Casey — arbitrator. Adam Norget for employer. Patrick Nugent,
Rohit Gill for employee. Dec. 22, 2020. 2020 CarswellAlta 2530
not have morning shifts sched-
uled until his temporary position
ended, and the LCBO gave him
three options — transfer to a store
with availability requirements in
the evenings, use vacation time,
or resign from one of the jobs.
The worker opted to use vaca-
tion time to take Tuesdays off, but
he called in sick on the Mondays
and Wednesdays surrounding his
Tuesday vacation days in August.
The LCBO hired a private inves-
tigator to observe the worker on
Wednesday, Aug. 22 after the
worker called in sick.
The investigator reported that
the worker was at his city job and
the LCBO asked the worker for an
explanation in writing.
The worker was scheduled to
work from 1 p.m. to 9:30 p.m. on
Friday, Aug. 31 and he asked for
his shift to be moved to 5 p.m.
because he needed to look after
his brother. However, the pri-
vate investigator observed the
worker at his city job until 3 p.m.
and then going to a mall before
reporting for work at the LCBO.
He worked until 9:30 p.m., when
he said he felt sick with four
hours left in his shift. The inves-
tigator followed him home and
observed two visitors arrive and
take him to a mall shortly after
midnight.
The LCBO relieved the worker
of duty on Sept. 6 pending an in-
vestigation. At an investigation
meeting, the worker refused to
answer any questions. The LCBO
showed him the surveillance
evidence and he admitted that
he used his August sick days to
work at his other job. He initially
denied that he had requested his
shift change to work at his other
job, but once again admitted it
when confronted with the sur-
veillance evidence. He said he
really didn't feel well on Aug. 31,
but once he went home and took
medication, he felt better and
went out.
The LCBO terminated the
worker's employment on Sept. 14.
The union argued that the LCBO
didn't use progressive discipline
or take the opportunity to coach
the worker.
The arbitrator noted that the
worker only admitted that he
called in sick and requested a shift
change to work at his other job
when confronted with evidence.
In addition, his activities after he
went home sick showed that he
was likely well enough to work
after 9:30 p.m., said the arbitrator.
The arbitrator found that the
collective agreement didn't re-
quire progressive discipline
and dishonesty is often serious
enough to justify immediate ter-
mination. The worker was aware
of the availability requirements of
his job and his failure to acknowl-
edge his misconduct breached
the employment relationship
with "no confidence that his con-
duct would change in the future,"
said the arbitrator.
The arbitrator upheld the dis-
missal, finding that the worker
was entitled to look after his best
interests but not entitled "to
maintain his employment when
this is accomplished by lies and
deceit."
Reference: OPSEU and Ontario (Liquor Control Board). Ian Anderson — arbitrator. Adrienne Couto for employer. Dec.
21, 2020. 2020 CarswellOnt 19010
Failure to acknowledge just cause for firing: Arbitrator
Alberta bus driver 'reasonable' in self-defense