Canadian HR Reporter

March 2021 CAN

Canadian HR Reporter is the national journal of human resource management. It features the latest workplace news, HR best practices, employment law commentary and tools and tips for employers to get the most out of their workforce.

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www.hrreporter.com 29 an accidental typo, inaccurate data can have significant downstream consequences. In Canada, any credible background screening provider is required to verify a candidate's identity prior to starting a background check. Before COVID-19, many organizations relied on doing this in person, whether through the hiring manager or Canada Post. But with in-person activities limited or closed, that created a challenge. As remote hiring becomes a common, long-term strategy, it's important to see what options background screening providers offer for identity verification. Partnering with a company that offers virtual ID verification in accordance with RCMP policies will ensure that the candidate that you're screening and ultimately hiring is who they say they are. Re-checks: One of the questions I often hear is "Why is it necessary to conduct background checks when we're simply rehiring an old employee?" The answer is simple: You should re-check because circumstances can change. It's true that things such as previous education or employment history won't change, but a criminal history could. To elaborate, a criminal record is a compilation of criminal convictions attributable to an individual through t h e s u b m i s s i o n o f fi n ge r p r i n t s . Contributors are the police services across the 2,500 jurisdictions in Canada. Someone could be arrested or charged with a criminal offence anywhere in Canada at any time, triggering the submission of new conviction information to an existing criminal record or the establishment of a new criminal record for an individual where none existed previously. That someone could very well be an existing employee. As you bring back employees, we recommend keeping these considerations in mind. Adapting and moving forward Remote hiring is not just a temporary solution. It will increasingly become more popular as remote work gains wider adoption. As you review policies and incorporate remote hiring into your process, consider: Technology: For background checks, integrations and ID verification ― are they all up to par and aligned with your policies? Roles: As you're creating or filling roles, are these roles collaborative? Do they necessitate supervision? Do they require a high level of security? Culture: If you're expanding the number of remote workers, embrace the remote culture. Can you set the right expectations for new employees? Hire the right people: An employee who is productive in an office setting may not be as productive at home and vice versa. Don't just hire for the role without considering the setting. The long-term transition may be bumpy. Be patient and flexible. The process will take time getting used to. In the meantime, implement, document and adapt lessons learned. CHRR The pandemic has driven us to rethink old ways of doing business and to recognize that it's time to adapt modern approaches to hiring, onboarding and employing people. Conor McKee is vice president of operations at Sterling Backcheck in Vancouver. To learn more about how Sterling Backcheck can assist with remote hiring, visit www.sterlingbackcheck.ca.

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