READERS' CHOICE AWARDS 2021
SPECIAL REPORT
18 www.hrreporter.com
WHEN
the pandemic rolled across the
globe, vendors, consultants,
providers and legal experts in the HR
space had to pivot quickly. Not only were
their own operations affected, but so were
employers and HR teams looking for
their support as they worked to weather
the storm.
In looking at the categories of recruit-
ment, relocation, training and recogni-
"We're not seeing as many roles for
entry-level generalists… We're seeing a
very high demand for extremely special-
ized people, more senior professionals,
people with experience and change
management experience in diversity
and inclusion."
The same is true for human resources
— there's been a huge demand for
legal-related HR and mental health
support, says Tremblay.
"We're not seeing as much demand at
that entry level. And that worries me for
the future because you need to get that
first entry-level position that allows you
to grow."
Part of that change in demand could be
due to the huge shift to virtual recruit-
ment as employers look to get people set
up quickly and easily.
"Training someone who you've never
met, you've never seen [while] you're
trying to share screens, you're trying to
do the whole virtual onboarding, it's a
little bit more challenging. So instead of
hiring someone who's junior entry-level,
our clients are hiring a little bit higher
Building critical skills and competencies
Organizational design and change management
Current and future leadership bench
The future of work
Employee experience
"[Organizations] want their leader to be
somebody to emulate, somebody they
want to look at and feel that they can
have confidence in going forward."
Mike Gibson, Crestcom International
BIG SHIFTS IN HR SPACE AS
PANDEMIC HAS LASTING IMPACT
68%
46%
44%
32%
28%
tion, it's apparent that many of the
adaptations are for the better — and
destined to continue for the long term.
Recruitment targets senior roles
In the recruitment space, one of the
notable impacts of the pandemic has
been a reduced interest in entry-level
roles, says Kathryn Tremblay, co-founder
of ExcelHR in Ottawa.
Source: Gartner
TOP HR PRIORITIES FOR 2021