PM
#40065782
AN ONTARIO worker's firing
for dishonest misconduct was
excessive when several other em-
ployees received lesser discipline
for the same misconduct, an arbi-
trator has found.
Dipak Mistry was employed as
a loyalty and retention agent for
telecommunications company
TELUS and was hired in 2002.
His job entailed customer service
as well as dealing with customers
who were considering cancelling
their account. He had discretion
to provide customers with perks
such as credits and improved fea-
tures to entice them to stay.
3-year deal
About 3,500 Vancouver municipal
employees ratify new collective
agreement
TRANSPORTATION
Winalta Transport
Spruce Grove, Alta.
(9 drivers, operators) and Teamsters, Local 362
Renewal agreement: Effective
Jan. 1, 2019 to Dec. 31, 2021.
Signed on Dec. 29, 2020.
Wage adjustments:
Effective Jan. 1, 2019: 2%
Effective Jan. 1, 2020: 1.25%
Effective Jan. 1, 2021: 1%
Shift premium: $2 per hour
more than forklift operator rate
for lead-hands.
Paid holidays: 10 days at 8
see Collective agreements > pg. 3 see Other > pg.7
Worker's 1-day suspension ruled too long
for safety breach, back talk with manager
AN ONTARIO worker who was suspended for
a safety violation and talking back to his manager
should have received a written warning instead, an
arbitrator has ruled.
Cozlett Senior worked as a material handler for
Multy Home, a manufacturer of outdoor living and
flooring products based in Toronto, since 2005.
On Dec. 10, 2020, the plant manager was survey-
ing the plant to prepare for a tour by Multy Home's
president when he saw Senior operating a "walkie"
— a machine similar to a small forklift. The plant
manager made eye contact with Senior, who backed
the walkie down an aisle to drop off a pallet of prod-
uct. After depositing the pallet, Senior turned back
up the aisle but didn't honk his horn as was required
by the company's safety procedures.
The plant manager walked down the aisle and
stopped to make sure Senior could see him. Senior
continued to drive the walkie towards him with-
out slowing down or trying to warn him. When the
June 28, 2021
see Actions > pg.7
Woodgreen Community Services — Ontario pg. 3 EVRAZ
Camrose Works — Alberta pg. 4 Dilico Anishinabek Family
Care — Ontario pg. 5 Matthews Equipment O/A Herc
Rentals — Alberta pg. 6
Photo:
Margarita-Young
(iStock)
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CLR-Jun 28- 2021.qxp_Layout 1 2021-06-23 4:00 PM Page 1
ARBITRATION
AWARDS
COLLECTIVE
AGREEMENTS
pg. 2
COLLECTIVE
AGREEMENTS
Inconsistent discipline leads to
reinstatement for Ontario agent
