Canadian HR Reporter

May 19, 2014

Canadian HR Reporter is the national journal of human resource management. It features the latest workplace news, HR best practices, employment law commentary and tools and tips for employers to get the most out of their workforce.

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CANADIAN HR REPORTER CANADIAN HR REPORTER May 19, 2014 May 19, 2014 NEWS NEWS 3 Welcome Location Favourites Settings français sign out search about the perk use the perk locate the perk visit our website featuring Great food with a twist - something for everyone! Outstanding patios Contemporary décor Stylish bar Extensive wine list learn more Please visit our website: print this perk suggest a perk report an issue Milestones Grill + Bar Category: Dining & Food Last Updated: 24 February 2014 20% OFF food & non-alcoholic drinks* * This offer is valid and redeemable for a 20% discount on a single receipt at Milestones Grill + Bar (excluding alcoholic beverages and taxes). Valid all week Monday - Sunday. Offer cannot be combined with any other specials or promotional offers. Discount does not apply to corporate events or groups of 5 or more guests. Not valid on purchase of gift cards or certificates, with any other discounts, or on prior purchases. Dine-in only. No Cash value. See store for further details. At Milestones, we are about inspired food created by inspired people. We invite our guests to celebrate their everyday-milestones with us, both big and small. Our food is familiar with a twist. We are committed to using the freshest ingredients and we are proud to celebrate our house-made favourites. We infuse our menu with innovative food and drink that our associates are passionate about and our guests love! Our knowledge and enthusiasm for our menu is shared with our guests and their experience is enhanced by our foodie pride. Our atmosphere is stylish, inviting and welcoming for all occasions. We strive to remain unique, different and comfortable. Our décor is contemporary and our music eclectic, fitting to the time of day and the array of milestones being celebrated. We are unpretentious and can appreciate conversation-friendly dining. Our service is genuine and uniquely different. Our team spirit is fueled by each member's personality and this creates a caring friends and family environment that is enjoyed by associates and felt by our guests. Hospitality is innate in every member of our team. We are welcoming and generous in our care. We put our guests' needs first and foremost. We care about all the details that make a dining experience special. We believe that when we work together, we can deliver a better experience to our guests. Our promise is to provide an inviting dining experience with inspired choice. ® Registered trademark of Cara Operations Limited. available at these locations tips Simply print off your coupon or show it off your mobile device and present it to your server to take advantage of the savings! Sussex (165.6 km) 700 Sussex Drive U it 201 613 789 5432 Pinecrest (173.3 km) 1080 Baxter Road Ott O t i 613 721 1373 Kingston (268.9 km) 27 Princess Street Ki t O t i Welcome Location Favourites Settings français sign out search about the perk use the perk locate the perk print this perk suggest a perk report an issue SoftMoc Category: Apparel, Shoes & Accessories SoftMoc is a one-stop footwear shop carrying a huge selection of name brand shoes, boots, sandals and slippers. Through WorkPerks you save 10% on regular priced merchandise and / or 10% on sale priced merchandise. (Discount does not apply at Friends and Family Day events or at Warehouse Sale Locations). Welcome Location Favourites Settings français sign out search about the perk use the perk locate the perk suggest a perk report an issue Orlando Vacation Category: Entertainment, Travel Get Two Days Free! Purchase a 3 day Disney World Park Hopper Ticket and we will upgrade it to a 5 day ticket free. Buy a 5 day ticket and get an upgrade to 7 days. Buy a 8 day ticket and get an upgrade to 10 days for free. *Online Only Members can also save 30% on Orlando hotels and prices as low as $90/night on vacation homes. *Tickets must be purchased online to receive free upgrade. has been providing discounts for guests desiring to visit Orlando since 1993 We Welcome Location Favourites Settings français sign out search about the perk use the perk locate the perk suggest a perk report an issue The Toronto Raptors Category: Entertainment, Sports & Recreation We would like to invite you to take advantage of discounted Toronto Raptors tickets for this season. Purchase tickets now for your friends and family and save! Order your tickets today online. All purchases are not subject to any additional handling fees when you order via email. Details on Location Favourites Settings français sign out search TurboTax Online view details UFile ONLINE view details Milestones Grill + Bar view details Choice Hotels view details 1.866.383.6646 cy policy suggest a perk contact us ©Copyright 2014 Venngo Inc. All rights reserved. WorkPerks® is a registered trade-mark of Venngo Inc. All other trade-marks are the property of their respective owners. vices vices s ness g & Books Services ssories eation perks nearby display perks by distance recently updated load more perks Budget Budget is pleased to offer Venngo members like you up to 25% off your next car rental in Canada and ... Last Updated: 31 January 2014 Amerispa 20% discount on all facial treatments! also... $25 gift Certificates for only $19.99 Last Updated: 17 January 2014 Comfort, Quality, Sleep Inn, Clarion, Econo Lodge Choice Hotels is proud to offer you a discount of up to 20% at participating hotels in Canada. Plus,... Last Updated: 07 January 2014 Hertz Enjoy Special savings on Daily, Weekend or Weekly rentals Hertz offers you year round savings of u... Last Updated: 20 December 2013 Avis Avis is pleased to offer members up to 5 - 25% off your next car rental. PLUS, save even more by ta... Last Updated: 03 October 2013 Alamo Rent-A-CarTM Drive Happy® with Alamo®. Save up to 20% on your next rental & A One Car Class Upgrade Last Updated: 05 September 2013 Enterprise Rent-A-Car™ When you're ready to go, Enterprise makes it easy with great cars and great deals, plus a discou... Last Updated: 04 September 2013 National Car Rental® Save up to 20% at National Car Rental® Go National. Go Like a Pro. Last Updated: 31 July 2013 Cirque du Soleil: Totem, Kurios 2014 Save up to 15% on your tickets! Last Updated: 06 February 2014 Dormez-vous? Save $100 towards any mattress or mattress set of $600 or more. No cash value. Cannot be applied t... Last Updated: 23 January 2014 view details Enterprise R... view details TicketsAtWor... view details Reliance Hom... view details St. John Amb... Welcome Location Favourites Settings français sign out search about the perk use the perk locate the perk featuring Configure To Order (CTO) products Plethora of options and accessories Most up-to-date portfolio of products 30 day price protection Direct access to Lenovo's skilled and trained Sales Specialists 24x7x365 Technical support Dedicated toll-free telephone number and website Ensure you find the right PC with Pre- sale support from Lenovo's highly skilled sales specialists. suggest a perk report an issue Lenovo Category: Computers & Electronics, Business Services Last Updated: 10 February 2014 Save up to 25% on PCs and more from Lenovo® for a limited time. Get savings up to 25% on tablets, notebooks, PC's, and accessories. Plus free ground shipping on all web orders. Lenovo® will help you upgrade your home or office today. WE BUILD DO MACHINES. Visit our new products showcase to see our newest innovations. Lenovo's Affinity program offers you the ability to purchase Lenovo PC products, accessories and options directly from Lenovo at discounted prices. THESE DISCOUNTS COVER LENOVO'S ENTIRE PRODUCT LINE including the best engineered award- winning ThinkPad notebooks. As a valued Affinity participant you are entitled to receive discounts above and beyond the price. Moreover, Affinity customers will frequently receive special eCoupon offers providing a greater discount. WHAT PRODUCTS ARE AVAILABLE AT A DISCOUNT? Affinity offers savings not available to the general public Discounts above and beyond the price on Lenovo home-computing products, including ThinkPad and IdeaPad laptops, desktop PCs, accessories, software and more. Plus receive monthly eCoupon promotions offering up to an additional 10% Free shipping on web orders Award-winning service and support DOES LENOVO OFFER PRICE PROTECTION? Yes. Lenovo offers a 30 day price guarantee. If a lower price is offered on the web site within 30 days, contact the Sales team to be credited the difference. available at these locations 1.866.383.6646 terms of use privacy policy suggest a perk contact us ©Copyright 2014 Venngo Inc. All rights reserved. WorkPerks® is a registered trade-mark of Venngo Inc. All other trade-marks are the property of their respective owners. tips Lenovo has a reputation for providing excellent technical support. We provide a toll-free tech support line that is available 24 hours a day, seven days a week for your Lenovo PC. Click the WWW icon to access the site online. Please call 1-888-315-7408 to take advantage of this perk. See "use the perk" for details. workperks WorkPerks ® is Canada's largest employee discount program. Give your employees instant access to a growing list of over 1,200 perks for restaurants, brand name stores, local shops, tickets, travel and more — redeemable at over 6,000 locations nationwide. Let us show you why many of Canada's top employers are using WorkPerks ® to uniquely enhance their overall benefi ts package and help employees and their families save money every day. quite simply, anywhere. perks nationwide. online and in your pocket. © Copyright 2014 Venngo Inc. All rights reserved. WorkPerks ® is a registered trade-mark of Venngo Inc. All other trade-marks are the property of their respective owners. V1_20140410 workperks Clarifying obligations e policy doesn't impose any new legal requirements on employers, according to Andrea York, a part- ner in the labour and employment group at Blakes in Toronto. In- stead, it clarifi es obligations that already exist. ose include the duty to pre- vent discrimination and harass- ment — and because gender identity is a protected ground, employers could potentially face a human rights complaint if a trans employee is discriminated against. " e employee has the right to make a complaint to the Human Rights Tribunal (of Ontario) and the tribunal has very broad pow- ers to remedy any discrimination if it does fi nd that discrimination has occurred," said York. A more common scenario, though, is that of accommodation requests. "One way it could come up is in accommodation requests, so there's an option then to discuss that request with the employee," she said. "This issue does not come up every day... However, when it does, there's going to be a re- quirement to accommodate and treat the employees with sensitiv- ity — just like any other issue that comes up with an employee who is protected by the human rights code. " is does not come up very often but if it's a simple request, there's probably a simple solution." 'Interrupting heteronormativity' Beyond issues of complaints and accommodation requests, the policy also shines a spotlight on the need for education around diverse identities, according to Christopher D'Souza, an equity and inclusion consultant based in Toronto. "For me, it's one of the last bas- tions of complete misunderstand- ing. We've not done enough work to (do) what I call 'interrupting heteronormativity,'" he said. "As often as we can, we've got to interrupt heteronormativity. All our forms are heteronormative, our language is… human iden- tity has been forced into a binary when it really (doesn't fi t)." Heteronormativity refers to the assumption people fall into the two distinct genders of male or female, and heterosexuality is the norm. Similarly, "cisnorma- tivity" refers to the assumption all people are "cisgender" (their gender identity "matches" the sex they were born as). Identities that don't fi t hetero- normative assumptions can often face marginalization and misun- derstanding, said D'Souza — and things are further complicated when an individual holds inter- secting identities. "Once you look at concepts of intersectionality — so if some- body self-identifi es as transgender or transsexual, and they also have a racialized identity or a disability — that really ramps up their potential to be marginalized," he said. "Human identities don't exist in a vacuum — they inform each other and infl uence each other, depending on the space." e best practices in the policy are important because a culture of inclusivity doesn't just benefi t em- ployees — it benefi ts clients and customers as well, said D'Souza. "True inclusivity means that the person who walks into an agency feels welcome and they feel that there's a promotion around dig- nity and around their identity, no matter what the identity is," he said. " e front-line staff needs to be able to address people in a conver- sational manner that never mar- ginalizes or negates identity, but also promotes respect." Organizations should design policies in consultation with peo- ple who have lived the experience of these identities, he said. "Too many times, agencies try to do something with grandiose ideas and they trip because they haven't really consulted with the people who occupy those margin- alized spaces." e OHRC's new policy was created after extensive consulta- tion with members of the trans- gender community, said Hall — as was the amendment to the human rights code. " e amendment to the legis- lation was supported by all three parties (because) the trans com- munity had approached all parties and educated them about the is- sues they face and the real facts, as opposed to the stereotypes about something that people know very little about," she said. "So what may seem daunting initially is actually, when one takes the time to learn about it, very do- able. And it's also an issue that's not going away… it's important for employers to learn about the issues here." Education and culture change So what changes can employers make to ensure their organization promotes inclusivity for trans in- dividuals? Gradual, ongoing edu- cation is a key component, said D'Souza. " at's where the rubber hits the road... It's not a boss saying to an HR group, ' is is the way it's got to be' and walking off the po- dium — it doesn't work like that. Human perceptions, around iden- tity especially, take a long time to shift." In terms of policy changes, it depends on what kind of respect in the workplace policy an em- ployer already has, said York. "It might be broad enough to cover these kinds of issues… however, it's always worthwhile to provide some sort of training to employees from time to time." And that training and edu- cation shouldn't single out any particular group or identity — instead, it should discuss all of the protected grounds under the code, said D'Souza. "People get a more macro un- derstanding of how identities impact each other. You can have diff erent modules that focus on specifi c ones but, again, it doesn't look like you're centring out one group," he said. "Anytime you work to create in- clusion around one identity, you often in the net catch up other identities in a positive manner." Education is key Education is key GENDER IDENTITY < pg. 1

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