HR Vendors Guide 2015
147
Pensions
Autorité des marchés financiers
Quebec City, QC
(418) 525-0337 Fax: (418) 525-9512
(877) 525-0337
Website: www.lautorite.qc.ca
Regulatory body that administers
the regulatory framework governing
Quebec's financial sector. A single
source for consumer information and
complaint processing; streamlines
the regulatory framework governing
the financial sector and thus simpli-
fies the administrative procedures of
individuals and businesses practising
in the sector.
Bank of Canada
Ottawa, ON
(800) 303-1282 Fax: (613) 782-7713
TTY: (888) 418-1461
Email: info@bankofcanada.ca
Website: www.bankofcanada.ca
Canada's central bank, with responsi-
bilities for Canada's monetary policy,
bank notes, financial system, funds
management and retail debt. Legis-
lated, principal role is "to promote
the economic and financial welfare of
Canada."
BC Public Sector Pension Plans
Victoria, BC
(250) 387-1014
(800) 663-8823
Email: pensioncorp@pensionsbc.ca
Website: www.pensionsbc.ca
Administers the college, municipal,
teachers', WorkSafeBC and public
service pension plans of more than
1,000 employers and 500,000 plan
members.
British Columbia – Financial
Institutions Commission
Vancouver, BC
(604) 660-3555 Fax: (604) 660-3365
(866) 206-3030
Email: FICOM@ficombc.ca, pensions@
ficombc.ca
Website: www.fic.gov.bc.ca
A regulatory agency of the provincial
government, FICOM is responsible for
administering nine statutes that regu-
late the pension, financial services and
real estate sectors in British Columbia.
British Columbia – Ministry of
Health
Victoria, BC
(250) 387-6121
(800) 663-7867
Website: www.gov.bc.ca/health
Responsible for providing subject
matter expertise, critical analysis and
advice to the Ministry of Health on
issues affecting the health of women,
children and seniors. Also works to
prevent injuries (intentional and unin-
tentional) for all British Columbians.
Monitors current planning, policies
and programs; includes information
on finances and income security
programs.
Bureau of Pensions Advocates
(Veterans Affairs Canada)
Charlottetown, PE
(866) 522-2122
Email: information@vac-acc.gc.ca
Website: www.veterans.gc.ca/eng/de-
partment/organization/bpa1
A nationwide organization of lawyers
within Veterans Affairs Canada (VAC);
provides free legal help for people
who are not satisfied with VAC
departmental decisions about their
disability pension claims.
Canada Pension Plan
(Service Canada)
Ottawa, ON
(800) 622-6232
TTY: (800) 926-9105
Website: www.servicecanada.gc.ca/cpp
Provides information such as descrip-
tions of the latest changes to the
Canada Pension Plan, contribution
rates and frequently asked questions.
Commission administrative des
régimes de retraite et d'assurances
Saint-Amable, QC
(418) 643-4881 Fax: (418) 644-3839
(866) 627-2505
Website: www.carra.gouv.qc.ca
An autonomous public service unit
responsible for administering the
pension and insurance plans entrust-
ed to it by statute or by the Quebec
government.
Department of Finance Canada
Ottawa, ON
(613) 992-1573 Fax: (613) 943-0938
TTY: (613) 995-1455
Email: finpub@fin.gc.ca
Website: www.fin.gc.ca
Provides the federal government
with analysis and advice on finan-
cial issues. Administers the Pension
Benefits Standards Act, Garnishment
Attachment and Pension Division Act
and others related to pensions.
Employee Benefits Security
Administration,
United States Department of Labor
Washington, DC
(866) 444-3272
Website: www.dol.gov/ebsa
Educates and assists Americans cov-
ered by private retirement plans and
private health and welfare plans.
Financial Services Commission of
Ontario
Toronto, ON
(416) 250-7250 Fax: (416) 590-7070
(800) 668-0128
Email: contactcentre@fsco.gov.on.ca
Website: www.fsco.gov.on.ca
An arm's length agency of the Min-
istry of Finance, which administers
the Pension Benefits Act of Ontario,
regulating more than 8,600 pension
plans.
Financial Services OmbudsNetwork
Toronto, ON
Website: www.fson.org
OmbudService for Life & Health
Insurance
(416) 777-9002
(888) 295-8112
Website: www.olhi.ca
General Insurance OmbudService
(877) 225-0446
Website: www.giocanada.org
