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PENSIONS
New Brunswick – Financial and
Consumer Services
Commission (Pension Division)
Formerly Office of the Superintendent
of Pensions
Fredericton, NB
(506) 462-5100 Fax: (506) 453-3651
Email: justice.comments@gnb.ca
Website: www.gnb.ca/0307/index-e.asp, www.
fcnb.ca/PensionsIndustry
Responsible for the enforcement of
standards prescribed under the Pension
Benefits Act and for the investigation of
alleged violations.
Newfoundland and Labrador –
Service NL (Pension Regulation)
St. John's, NL
(709) 729-4834
Email: servicenlinfo@gov.nl.ca
Website: www.servicenl.gov.nl.ca/pensions/
index.html
Regulates employer-sponsored pension
plans, including review and approval of all
locked-in retirement savings arrangement
contracts offered by financial institutions, and
assists in dispute resolution.
Northwest Territories – Education,
Culture and Employment (Income
Security)
Yellowknife, NT
(866) 973-7252
Website: www.ece.gov.nt.ca/income-security
Includes information on the Senior
Supplementary Benefit Program and Income
Assistance program, which provides financial
assistance for basic living needs. Also
includes information on programs for adults,
children, seniors and students, as well as
public housing information.
Nova Scotia Pension Services
Corporation
Halifax, NS
(902) 424-5070 Fax: (902) 424-0662
(800) 774-5070 (Nova Scotia)
Email: pensionsinfo@nspension.ca
Website: www.novascotiapension.ca
A non-profit corporation replacing the
former Nova Scotia Pension Agency. Jointly
owned by the Teachers' Pension Plan
Trustee Inc. (TPPTI) and the Public Service
Superannuation Plan Trustee Inc. (PSSPTI).
Nova Scotia – Pension Regulation
Division
Halifax, NS
(902) 424-8915 Fax: (902) 424-1298
Email: pensionreg@novascotia.ca
Website: www.gov.ns.ca/lae/pensions/about
Safeguards benefits promised under pension
plans registered under the Pension Benefits
Act, which applies to private sector and
municipal government pension plans that
have members in Nova Scotia.
Office of the Superintendent of
Financial Institutions
Ottawa, ON
(613) 943-3950 Fax: (613) 990-5591
(800) 385-8647
TTY: (613) 943-3980
Email: information@osfi-bsif.gc.ca
Website: www.osfi-bsif.gc.ca
The primary regulator of federally registered
private pension plans in Canada.
Ombudsman for Banking Services
and Investments
Toronto, ON
(888) 451-4519 Fax: (888) 422-2865
TTY: (855) 889-6274
Email: ombudsman@obsi.ca
Website: www.obsi.ca
Provides free financial services to consumers
in Canada with single-window access to
information on how to obtain assistance or
recourse if they have questions, concerns
or complaints about their financial services
provider.
Ontario Pension Board
Toronto, ON
(416) 364-8558 Fax: (416) 364-7578
(800) 668-6203
Email: clientservice@opb.ca
Website: www.opb.ca
Responsible for the day-to-day
administration of the Ontario Public Service
Pension Plan, whose membership is made
up of eligible employees of the Ontario
government and its agencies, boards and
commissions.
Ontario Teachers' Pension Plan
Toronto, ON
(416) 228-5900 Fax: (416) 730-5349
(877) 812-7989
Email: inquiry@otpp.com
Website: www.otpp.com
With $154.5 billion in assets, the Ontario
Teachers' Pension Plan is one of the largest
single-profession pension plans in Canada.
As an independent organization, it invests
the pension fund's assets and administers
the pensions of 311,000 active and retired
Ontario teachers.
Pension Commission of Manitoba
Winnipeg, MB
(204) 945-3744
(866) 626-4862
TTY: (204) 945-4796
Email: mgi@gov.mb.ca
Website: www.gov.mb.ca/labour/pension/
about/pencom/index.html
Registers new plans and monitors existing
plans to ensure they meet legislative
requirements. Provides information on the
Pension Benefits Act and regulations.
Pension Appeals Board
See: Social Security Tribunal (SST)
Pension Investment Association of
Canada
Toronto, ON
(416) 640-0264
Website: www.piacweb.org
A forum in which member pension funds
share information and knowledge, with an
additional objective to speak with a collective
voice on pension investment issues to
elected officials and regulators.
Régie des rentes du Québec
Quebec City, QC
(418) 643-5185
(800) 463-5185
Website: www.rrq.gouv.qc.ca
An independent services unit responsible
for applying the Act respecting the Quebec
Pension Plan, the Supplemental Pension
Plans Act and administering the refundable
tax credit for child assistance.
Registered Plans Administrators
(Canada Revenue Agency)
(800) 959-5525
Website: www.cra-arc.gc.ca/tx/rgstrd
Audits and monitors registered plans,
including registered pension plans (RPPs),
to ensure compliance with regulations,
CRA requirements and accepted practices.
Telephone inquiries service assists
employers, plan sponsors, administrators and
others to interpret legislation and regulations
related to the administering of registered
plans and with various calculations.
