HR Vendors Guide

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Sun Life Financial - Group Retirement Services 225 King St� W� Toronto, ON M5V 3C5 (416) 408-7669 Fax: (416) 595-3693 Website: www�sunlife�ca Established: 1871 Canadian offices: ON: Waterloo (head office), Ottawa; QC: Montreal; AB: Edmonton, Calgary; BC: Vancouver; NS: Halifax U.S. offices: MA: Wellesley Hills Overseas offices: Bermuda, China, Hong Kong, India, Indonesia, Ireland, Malaysia, Philippines, United Kingdom, Vietnam Synergy Life Financial 92 Caplan Ave�, Suite 234 Barrie, ON L4N 0Z7 (705) 434-0562 Fax: (866) 274-1751 The Co-operators 5600 Cancross Crt� Mississauga, ON L5R 3E9 (888) 633-6349 Wawanesa Life 200 Main St�, Unit 400 Winnipeg, MB R3C 1A8 (204) 985-3806 Fax: (204) 985-5781 Williamson Group, The 225 King George Rd� Brantford, ON N3R 7N7 (519) 756-9560 Fax: (519) 756-5773 Willis Canada Inc. 145 King St� W� Toronto, ON M8Y 1H2 (416) 646-8293 Subscribe today! $169 per year! Order No. 20610 • 21 issues- one full year of print and digital subscription • Full access to www.hrreporter.com, featuring a searchable archive of thousands of articles, stories and features published over the last 15 years • Access to HR Reporter's Multimedia Centre- the home of HR videos, webinars and blogs • Weekly HR Newswire e-newsletter • Receive HR Vendors Guide and the HR Calendar Start your subscription and receive: Call toll free 1-800-387-5164, in Toronto 416-609-3800 Access a sample issue now at: bitly.com/CHRR-FreePreview Email: carswell.customerrelations@thomsonreuters.com Online at www.hrreporter.com/subscribe PM40065782 RO9496 June 1, 2015 INSIDE SERVING UP SUSHI City of Richmond casts a wide net in building the perfect wellness program for employees Orange crush What the stunning victory by the NDP in Alberta means page 3 No-pay list Worker asks for pay, boss calls him a terrorist page 5 Rotten apples Dealing with the 5 types of attitude problems at work page 19 page 13 Emplo y ment Law Today Canad a ian www.employmentlawtoday.com www.EmploymentLawToday.com Expert opinions from the best employment lawyers in Canada CELT1504-2015 ad.indd 1 2015-01-09 11:07 AM Bad behaviour, zero tolerance Employers less gun shy about terminations for off-duty conduct BY SARAH DOBSON THE TSUNAMI that is social media could mean employers are being faster, more decisive — and harsh — when it comes to employ- ees' off-duty behaviour, as seen with a recent incident in Toronto. Several soccer fans were cap- tured on camera at a Toronto Football Club (TFC) game in May making derogatory comments to- wards a female news reporter. e men were continuing a viral trend that's spread in several countries of people yelling offensive state- ments during live broadcasts. When CityNews reporter Shauna Hunt confronted two men about it, they called it "hilarious," "amazing" and "substantial." But one of the men, Shawn Simoes, was fired from his $106,000-a- year-job at Hydro One almost as soon as the story hit the airwaves. Simoes was an assistant network management engineer/officer, ac- cording to Ontario's Sunshine List of public sector employees making more than $100,000. His employer said he violated its code of conduct. "Respect for all people is in- grained in the code and our values. We are committed to a work envi- ronment where discrimination or harassment of any type is met with zero tolerance," said Hydro One on Twitter. As with any emerging issue, there was a lot of conflicting ad- vice as to what to do, said CEO Carmine Marcello in an interview with the National Post. "But, at the end of the day, it was a pretty simple decision. We just quite frankly looked at who we are, what our core values are, and we made a values-based decision and decided we couldn't condone that kind of behaviour. We had to send a clear message to the employee and, quite frankly, to our employee base, and made a decision to ter- minate him." The situation follows closely on the heels of the Jian Ghomeshi scandal at CBC, where the former on-air host was fired in 2014 after allegations of sexual assault. "I'm sure Hydro One was sensi- tive to that and wanted to be seen as acting decisively," said Bill Gale, a partner at Grosman, Grosman & Gale in Toronto. There was a time when this kind of off-duty behaviour may not have registered the same way, but court decisions have made it clear these types of cases are go- CityNews reporter Shauna Hunt speaks to Shawn Simoes at a Toronto Football Club game in Toronto on May 10. Simoes was subsequently fired by Hydro One, suggesting employers have less tolerance for off-duty behaviour. Credit: CityNews Toronto SITUATIONS > pg. 9 No cure-all for sick notes Court reaffirms HR can ask for 'better' sick note BY LIZ BERNIER GOING to the doctor to get a sick note is no picnic for employees — the added administrative task for an already-ailing worker may seem overly prescriptive. But employees often are sent back to secure a "better" doctor's note if the first one is considered sparse on detail. at was the case in a recent Federal Court of Appeal case, Western Grain By-Products Storage Ltd. v. Donaldson, which found the employer was entitled to a more detailed sick note than the original two-liner because it stated simply the employee was "now ca- pable of returning to his job." The employee, absent for 25 weeks, was required by his em- ployer to present a better doctor's note "as to his fitness level in rela- tion to his duties and the work en- vironment" before he would be al- lowed to return to work. e Fed- eral Court of Appeal found it was reasonable for the employer to re- quire such additional information. How much information? Employers asking for more de- tailed medical notes is actually fairly common, said Kevin Chap- man, director of health policy and promotion at Doctors Nova Scotia in Dartmouth, N.S. "We get that a fair bit, actually. One of the things we get every now and then, for example, is a return- to-work kind of thing, and duty to accommodate… we get a lot with workers' compensation, for exam- ple, or somebody who has been on short-term disability," he said. But there's always tension in- volved in employee medical infor- mation and requests for that infor- mation, said Matthew Curtis, an associate at Dentons in Toronto. "And the tension is the legal is- sues that arise from privacy law and human rights law, as well as an employer's obligations under workplace safety," he said. "When it comes to requesting employee medical information, an employer needs to be very careful about how they request that information." Generally speaking, an employer is within its rights to ask for medi- cal verification that an employee who has been off for some time is fit to return to work, said Hen- drik Nieuwland, partner at Shields O'Donnell MacKillop in Toronto. "Typically, that is legally per- missible under the procedural obligations under the duty to PHYSICIANS > pg. 11 Family status and teacher strikes Recent court decisions could mean employers have to be more flexible in accommodating working parents BY SARAH DOBSON TEACHER STRIKES seem to be an increasingly common oc- currence. ey struck last year in British Columbia, with a strike stretching from mid-June to mid- September. And this year, they've been rolling out in Ontario, starting with secondary schools and, more recently, elementary ones. So what does this mean for em- ployee accommodation when it comes to parents with kids? Re- cent court decisions suggest em- ployers could be on the hook more so than in the past. "We're seeing a change, let's say an evolution, in our society that's making the needs of the family more interwoven into the fabric of society, so that the workplace is needing to accept and bend the rules a bit more than it used to," said Nancy Shapiro, a partner at Koskie Minsky in Toronto. Employers will have to step up more, according to Robin Gage, a partner at Underhill Gage Litiga- tion in Victoria. "New case law certainly will put a bit more onus on them to at least PROVINCIAL > pg. 10

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