Administrative Assistant's Update - sample

August 2017

Focuses on the training and development needs of admin professionals and features topics such as hard skills (software competencies, writing, communication, filing) and soft skills (teamwork, time management, leadership).

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mitted to doing, and there needs to be follow-up. Each meeting should start with the follow-up from the previous meeting. Social pressure to complete tasks tends to be very effective. Use it to your advantage. It is estimated that $37 billion each year is spent on unproductive meet- ings. Ensure that you're doing every- thing you can to avoid being part of that statistic. Rhonda Scharf is a certified speaking professional and president of ON THE RIGHT TRACK Training & Consulting. www.on-the-right-track.com Networking: Not a sales pitch By Julie Blais Comeau Labour Day is around the corner. "Networking season" will soon reopen. Your inbox will soon be filled with invitations. As a smart, savvy and successful administrative professional, you know you should say "yes," but you dread entering a room full of strangers and hate "pitching" … Yikes! Time for a mind shift. Here's what successful network - ers know: Networking is not about selling. Networking is about helping. "Who can I or a member of my net- work help?" "How can that person or one of their connections help me?" Bet your stress level is coming down now. ☺ Networking is connecting contacts to build a net that works for you and for this newly met person. Here's how: 1� Have an agenda� Find out about the host organization, their members, the guest of honour and invited guests. Make a list of those you, your executive or your organiza - tion can help. Seek them. 2� Practice your introduction� Use your first and last names. State your role. Add a connection to the activity or someone in the room. Pre- pare something positive for "How are you?" "We just completed our newest project." "I am heading on vacation next week." 3� Walk in, scout and join� Arrive with your helping attitude. Smile. Make eye contact. Chit-chat with familiar faces. Walk in confi- dently. Observe the room. Search for a relaxed group of three. Play host to someone solo or welcome someone entering. 4� Converse but, more importantly, listen� Show interest. Ask open-ended ques- tions: "What upcoming ventures are you working on?" "How can our orga- nization help?" "What kind of clients are you looking for?" 5� Know when and how to go� The usual meeting time is 10 minutes. Wait for a lull. Offer your business card, or politely excuse yourself to go acknowledge the host, welcome a cli- ent, meet a colleague or introduce this person to someone else. Shake hands and wish well. 6� Volunteer� This is the surest way to make great connections and meet the stars of the event. You are ready to network. Go to your inbox and say "yes." Julie Blais Comeau is Chief Etiquette Officer at etiquettejulie.com, a firm dedicated to teaching the interpersonal skills necessary to professional success: client service, business etiquette, international protocol and cultural intelligence. She is a professional speaker, author and media collaborator. Julie loves to hear from readers! You have a sticky situation? Write to julie@etiquettejulie.com 7 Administrative Assistant's UPDATE Julie Blais Comeau Rhonda Scharf Rhonda will be presenting a webinar, Effective Team Meetings, on Aug. 10. This program is designed to give you the tools you need to conduct team meetings, build team interaction, and improve team dynamics. Go to on-the-right-track.com for details. Credit: pixelheadphoto digitalskillet (Shutterstock) Continued from page 6

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