Administrative Assistant's Update

September 2017

Focuses on the training and development needs of admin professionals and features topics such as hard skills (software competencies, writing, communication, filing) and soft skills (teamwork, time management, leadership).

Issue link: https://digital.hrreporter.com/i/861551

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3 Administrative Assistant's UPDATE Add your certifications, other professional accomplishments How to update your LinkedIn profile By Leslie Hughes Many people feel very uncomfort- able "bragging" about their accom- plishments, but on LinkedIn you're supposed to include all your certifica- tions. Highlighting your education, certi- fications and courses help to position you as an expert in your niche. In fact, according to LinkedIn, members with a certification get 5x more profile views. Your courses and accreditations may even come from online train- ing programs such as Coursera and Lynda.com. Here's how to make these changes: Click Me > View Profile. Down the right hand column of your profile, click on the "Add new profile section" and scroll down to "Accomplishments." Click on the plus sign to open up the block and make the appropriate changes. Unless you want your network to see you've received this certification, keep the button "No, don't update my network" off. Own your value and include all the amazing accomplishments that make you stand out from the crowd. Leslie Hughes was called a "Social Media Guru" by CBC Radio and has been working in digital marketing since 1997. She is a LinkedIn optimization specialist, professor of social media, corporate trainer and principal of PUNCH!media. www.punchmedia.ca (sign up for weekly newsletter) leslie@punchmedia.ca Leslie Hughes EA's tweets attract interest in hospital's "rounds" By Staff At first hesitant to get involved with social media, Sue Dunn (see An EA for all seasons, page 1) decided to learn Twitter because she felt it could be helpful to one of her bosses at Michael Garron Hospital in Toronto. At the same time she was learning about Twitter, she was also attending quality improvement forums within the hospital where she noticed that attendees took photos and tweeted out content. So she took on a role advertising the forums (called "rounds") via Twitter. "All of a sudden rounds that we did inside the build - ing became content of other people watching outside the building," says Irene Andress, Chief Nursing Execu- tive and Director of Medicine, one of the executives to whom Dunn reports. "All of a sudden our medical rounds had more impact because some of the content had been tweeted out to some of the people who had been following us." The education rounds are a traditional part of the medical culture, Andress explains. "What's different is that we're starting to take that content and actually share it in these ways, and using avenues like social media allows us to open our communities up and share that beyond our hospital walls." No boss told Dunn to tweet, says Andress. "It was something she took an interest in." Dunn's tweets give advance notice of rounds and also some follow-up information and photos and are done with the knowledge and co-operation of the hos - pital's public relations department. The tweets go to followers of @SueDunn1964 and @MGHToronto. "It's like that shampoo commercial: 'I told a friend and they'll tell two friends … and so on … and so on,'" says Dunn. "And the word just spreads, which is great."

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