Canadian HR Reporter - Ontario

CANADIAN HR REPORTER JANUARY 2018 18 INSIGHT PRYING INTO PAYROLL BURY, U.K. — An unhappy hospi- tal employee who hacked into her employer's payroll records was sen- tenced to 12 weeks in prison in the United Kingdom recently. Finan- cial administrator Karen Enabofio accessed restricted data to find out about her colleagues' wages at Cygnet Hospital in Bury, along with patient information. But the employer only discovered the 2015 breach in December when Enabo- fio quit her job after three years, ac- cording to the Daily Mail. After she deleted her work files and financial documents, IT restored the deleted files, including Enabofio's emails. ere they found attachments con- taining the privileged information. But a judge accepted that the em- ployee had not hacked the system for her financial gain, but rather to "put her mind at rest" because she had a grievance with pay and lack of promotion. ON THE PROWL REGINA — A Giant Tiger em- ployee on the prowl when he blatantly followed a customer around a store is no longer with the company, according to the Canadian Press. It all started when Ezekial Bigknife recorded a video of himself being followed by the loss prevention associate at the Regina store, as he had been before. "It feels like I'm doing something wrong when I know I'm not. I shouldn't have to feel uncomfortable when I'm shop- ping at a public establishment," he said. e drywaller, who is Indig- enous, said he and his family were frequent shoppers at the store, but had been followed around seven times since October: "I think it's just a racial thing because there were plenty of other people he could have followed. I don't know why he would have just followed me." Giant Tiger apologized for the incident and said the company was undergoing a "rigorous inter- nal review" of its loss prevention program. "What occurred in our store should not have happened," said president omas Haig. NOT SO CLEVER CUSTOMER CHESAPEAKE, VA. — Bank rob- beries can be terrifying experi- ences for employees, no doubt, but sometimes the good guys win. at was the case recently in Ches- apeake, Va., when Rasha Harris, 26, walked into a Wells Fargo Bank branch with a gun and a demand note stating, "Stay calm don't hit no alarm gimme the $$ no dye packs no one gets hurt everybody goes home." Harris then walked out of the bank with US$2,701 in his pocket, according to the Wash- ington Post. e problem? He had written the note on a blank starter cheque, and foolishly left the note behind. So when a bank employee ran the account number — from Wells Fargo, no less — they found the customer's name and even looked Harris up on Facebook. He was arrested three days later, went on to plead guilty to committing five robberies and one aborted robbery, and was sentenced to 15 years in prison. TASTE-TESTING TROUBLE YINCHUAN CITY, CHINA — An airline employee was suspended recently after she was caught on video eating passenger meals, ac- cording to the Mirror. e woman on Urumqi Air was filmed "taste testing" in-flight meals, leading viewers to question the woman's behaviour, along with the airline's hygiene standards. Urumqi Air later said the row of meals shown in the video were leftovers that were not handed out to passen- gers, but the employee should have disposed of them, instead of eating them. e airline apolo- gized for the incident and said it was conducting a full investiga- tion, and the employee had been suspended. W EIRD ORKPLACE THE Vol. 31 No. 1 – January 2018 PUBLISHED BY Thomson Reuters Canada Ltd. One Corporate Plaza 2075 Kennedy Rd. Toronto, ON M1T 3V4 ©Copyright 2018 by Thomson Reuters Canada Ltd. All rights reserved. CANADIAN HR REPORTER is published 12 times a year. Publications Mail – Agreement # 40065782 Registration # 9496 – ISSN 0838-228X Director, Media Solutions, Canada: Karen Lorimer - (416) 649-9411 karen.lorimer@thomsonreuters.com EDITORIAL Publisher/Editor in Chief: Todd Humber - (416) 298-5196 todd.humber@thomsonreuters.com Editor/Supervisor: Sarah Dobson - (416) 649-7896 sarah.dobson@thomsonreuters.com News Editor Marcel Vander Wier - (416) 649-7837 marcel.vanderwier@thomsonreuters.com Employment Law Editor: Jeffrey R. Smith - (416) 649-7881 jeffrey.r.smith@thomsonreuters.com Labour Relations News Editor: John Dujay - (416) 298-5129 john.dujay@thomsonreuters.com Web/IT Co-ordinator: Mina Patel - (416) 649-7879 mina.patel@thomsonreuters.com ADVERTISING Sales Manager: Paul Burton - (416) 649-9928 paul.burton@thomsonreuters.com Production Co-ordinator: Pamela Menezes - (416) 649-9298 pamela.menezes@thomsonreuters.com MARKETING AND CIRCULATION Marketing & Audience Development Manager: Robert Symes - (416) 649-9551 rob.symes@thomsonreuters.com Marketing Co-ordinator: Keith Fulford - (416) 649-9585 keith.fulford@thomsonreuters.com PRODUCTION Manager, Media Production: Lisa Drummond - (416) 649-9415 lisa.drummond@thomsonreuters.com Art Director: Dave Escuadro SUBSCRIPTIONS Annual subscription: $175 (plus GST) GST#: 897 176 350 RT To subscribe, call one of the customer service numbers listed below or visit www.hrreporter.com. Address changes and returns: Send changes and undeliverable Canadian addresses to: SUBSCRIBER SERVICES Canadian HR Reporter One Corporate Plaza 2075 Kennedy Rd. Toronto, ON M1T 3V4 CUSTOMER SERVICE Call: (416) 609-3800 (Toronto) (800) 387-5164 (outside Toronto) Fax: (416) 298-5082 (Toronto) (877) 750-9041 (outside Toronto) Email: customersupport. legaltaxcanada@tr.com LETTERS TO THE EDITOR todd.humber@thomsonreuters.com CHRR reserves the right to edit for length and clarity. Todd Humber Editor's Notes Welcome to the new HR Reporter I t's a new year, and a new era for Canadian HR Reporter. Astute readers will have noticed the cover of this issue has been rede- signed — which is just one small part of a new strategy to bring you the news, information and insight you've trusted since 1987. Dave Escuadro, the art direc- tor behind all the great layouts you see on these pages, created a clean, modern look for the cover. "I wanted to draw attention by creating a main cover story with a more prominent, dynamic photo- graph, and using a font treatment that separates the main feature from other stories, creating a hi- erarchy to the cover," he said. e changes are more than cos- metic. If you look at page 2, you'll see highlights from our online content — including the results of an increased focus we're putting on videos in 2018. "When producing videos, I strive to tell an informative sto- ry through visuals and the wise words of experts in the HR profes- sion," said Alexia Kapralos, Cana- dian HR Reporter's videographer. "I ask questions in my interview that I know I'd find — and HR pro- fessionals would find — intriguing answers to. When telling a story through the lens of my camera… I want to engage viewers with the knowledge of the interviewees and the visual element in a way that can't be provided with just a written story." is month, Kapralos takes an in-depth look at recruiting the different generations in the work- places. She spoke with Giselle Kovary, president of n-gen People Performance, and Carolyn Law- rence, leader of gender, diversity and inclusion at Deloitte. Every month, Kapralos will be diving into a new topic. You can view this video, and hundreds more, by visiting www.hrreporter.com. On page 13 of this issue, you'll see a new section called "InFocus." In each issue, we will take a deeper dive into some of the most impor- tant issues facing the HR profes- sion with this expanded section — usually consisting of three articles. One of the biggest changes is something you can't see in the pages of this issue. Last year, I used this space to announce a change to our publishing schedule — the print and digital edition of Canadian HR Reporter will now be delivered to you once a month. But that doesn't mean our editors aren't staying on top of the news. e copy you're holding now is timely, but to ensure you don't miss any news in between issues, we have launched an exciting new service called Canadian HR Re- porter Weekly. is is a digital edition only available to paid subscribers — but we need your email address to deliver this exclusive digital edition to you. Published every Wednesday, it will feature two sto- ries from our editors that you can't find anywhere else. Go to www. hrreporter.com/onlineaccess and enter the first name, last name and postal code on your mailing address to update your informa- tion and ensure you receive this new email. Also, fun fact — a lot more of your peers across the country will be reading Canadian HR Reporter in 2018. We have struck partnerships with the Human Re- sources Professionals Association (HRPA), and the British Colum- bia/Yukon and Alberta chapters of the Chartered Professionals in Human Resources (CPHR). All of their members will be receiving four issues of this print publica- tion in 2018. at's nearly 35,000 professionals on top of our regular national audience — that means any given issue of Canadian HR Reporter will be read by up to 70,000 professionals. We know from Statistics Cana- da that there are roughly 100,000 HR professionals in the country, so 70 per cent of them will have access to this publication — that's unbelievable reach. We hope you like the changes. As always, we love hearing feed- back — email me at todd.hum- ber@tr.com or call me at (416) 298-5196. Happy New Year! And one resolution… Last year, I wrote a column on sex- ual harassment and Harvey Wein- stein. In it, I made the point that we've turned the corner and there seemed to — finally — be a real appetite for change. I was hopeful, albeit skeptical, about how much real change we'd see. Well, the #MeToo movement caught fire (it was even named Time's Person of the Year) and there has been a verifiable flood of accusations. We applaud that courage. But, in the spirit of the New Year and making resolutions, we all need to resolve to not be complacent. e flood of shock- ing headlines has numbed some people. But never shrug and think it's normal. We need to ensure this momen- tum isn't lost and all accusations are taken seriously. We also need to remember there is a scale here — not all harassment is created equally. ere's a big difference between being a little too flirty and physical assault. Not ev- ery accusation is going to justify dismissal. HR's job is to ensure victims feel comfortable and safe in speaking up, that investigations are fair and thorough, and that the punish- ment fits the crime. FROM DOWN DEEP TO UP HIGH HALIFAX — Instead of the whining cry of a small child or noisy chatter of a sports team, passengers on a recent flight to the Mari- times were treated to an impromptu music performance by a local coal miners' choir. e WestJet flight was heading to Halifax when a flight attendant noticed a large group of men sitting in several rows at the rear of the plane wearing black shirts and baseball caps. e retired miners, known as the Men of the Deeps, were then asked by an airline employee, Lisa Belisle, if they could give passen- gers "a little peek of their tour," while passengers were advised to open their ears and enjoy, according to the Canadian Press. e group of men then sang the song "Dust in the Air," with Belisle later posting a video of the performance on her Facebook page. By mid- December, it had more than 220,000 views. Credit: Skryl Sergey (Shutterstock)

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