Canadian Employment Law Today

January 31, 2018

Focuses on human resources law from a business perspective, featuring news and cases from the courts, in-depth articles on legal trends and insights from top employment lawyers across Canada.

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Former Walmart executive awarded $750,000 in extraordinary damages Retail giant's bad faith in removing executive and keeping her in limbo before terminating her warrants large award on top of salary and bonus damages BY RICH APPIAH T he Ontario Superior Court of Jus- tice has awarded a former Walmart executive $750,000 in moral and punitive damages plus more than $400,000 in wrongful dismissal damages despite narrow contractual severance terms to which she agreed after the re- tailer marginalized and then fired her. Gail Galea started working for Walmart Canada in September 2002 as a manage- ment trainee. In 2005, she was appointed General Merchandise Manager (GMM), reporting to a senior vice-president. In 2008, she was promoted to Vice-Presi- dent, General Merchandising. She was repeatedly selected for exclusive execu- tive development programs and expected eventually to be appointed Chief Mer- chandising Officer. Walmart leadership suggested that she might one day run a country division. Matters changed dramatically in Janu- ary 2010 when, due to a "cultural shift," the president of Walmart Canada, David Chee- sewright, relieved Galea of her executive role. At a meeting of hundreds of associates — including Galea's former direct and indi- rect reports — he made an announcement confirming that she had been removed from the senior executive team and assigned a supporting role. Although Cheesewright told Galea that he wanted her to remain with the company, he also indicated that he did not know what to do with her. In the ensuing months, with the company's ostensible support, Galea actively sought a meaningful position. She travelled frequently, explored roles in overseas di - visions, and even began Spanish lessons. However, during a meeting with a Walmart executive, she learned that in a recent per- formance review Cheesewright ranked her as "not currently promotable" without her knowledge. is was a downgrade from a prior rating. A second related metric of her performance had also been downgraded. In November 2010, upon her return from an eight-week executive training program, Galea discovered that her belongings had been relocated from her office and her telephone had been disconnected. From her new office, she no longer had access to Cheesewright. Shortly thereafter, Cheese - wright gave her the choice of running an e-commerce division on a probationary basis or accepting a severance package. Ga- lea later heard that in the new position, she would report to an executive who did not want her in the organization, and her low performance rating would hinder her ad - vancement. ough these events seemed to demon- strate that Walmart did not have confidence in her, Cheesewright and others frequently expressed their support. Galea attempted to discuss the matter further with him and the company's human resources manager. However, on Nov. 19, 2010, Walmart termi - nated her employment. Galea's extensive efforts to find other work at Walmart proved unfruitful. She never received a job description for the e- commerce role, and Walmart provided her with no viable options to remain employed. She concluded that Walmart prolonged her dismissal for nine months to her per - sonal detriment. She commenced an action claiming damages for wrongful dismissal, and moral and punitive damages. Non-competition agreement Galea's wrongful dismissal damages turned on a two-year non-competition agreement (NCA) that she signed when she was promoted to GMM in 2005. In exchange for her acceptance of the NCA, Galea was promised, for a two-year "transition period," "transition payments" including her base salary, any incentive payable "in accordance with the annual incentive plan (AIP) in effect on the date of termination," and Walmart's portion of health and dental premiums. When Galea signed the NCA, she was participating in one AIP. Walmart manage- ment also recommended that she receive stock options under a stock incentive plan. By January 2010, she was participating in four different incentive programs — a dis - cretionary Management Incentive Program (MIP), paid as a percentage of her base salary; a Deferred Profit Sharing Program (DPSP), entitling Galea to four per cent of her annual salary, bonus and vacation pay; an Executive Retirement Plan (ERP), into which Wal-Mart made contributions on her behalf annually; and a Long-Term Incen - tive Plan/Performance Share Plan (PSP), under which Galea received a one-time award of shares vesting equally in January 2009, 2010 and 2011. One issue at trial con - cerned Galea's entitlement to compensation associated with such programs during her transition period. At the time she signed the NCA, they did not exist. Walmart addition - ally argued that program terms disqualified her entitlement post-termination. Citing the Ontario Court of Appeal's de- cision in Paquette v. TeraGo Networks Inc., the court held that "damages in a wrongful dismissal case 'should place the employee in the same financial position he or she would have been in had reasonable notice of that employee's (dismissal) had been given.'" e court found this principle applied to an agreement, such as the NCA, providing for compensation over a prescribed term. Re - lying upon the appellate court's decision in 4 Canadian HR Reporter, a Thomson Reuters business 2018 CASE IN POINT: WRONGFUL DISMISSAL IN A RECENT decision that opens the range of extraordinary damages available to dismissed employees, an Ontario executive was awarded $750,000 in moral and punitive damages arising from her employer's decision to unnecessarily prolong her dismissal, and from her employer's post-termination conduct — one of the largest such damage awards ever given in Canadian employment law. Employment lawyer Rich Appiah discusses how this decision continues a trend for courts to compensate for the power imbalance between employers and employees when an employee is treated poorly both before and in the course of termination. BACKGROUND

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