Administrative Assistant's Update

August 2018

Focuses on the training and development needs of admin professionals and features topics such as hard skills (software competencies, writing, communication, filing) and soft skills (teamwork, time management, leadership).

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7 Administrative Assistant's UPDATE Arnold Villeneuve has over 25 years in the computer technology and services industry working with standalone and networked microcomputers, minicomputers, and mainframe systems. He has been an author and instructor with Learning Tree International since 1993, where he has developed seven courses for instructor-led, computer-based training, and e-learning initiatives. Learning Tree offers practical, real-world training in today's most in-demand skills, including Microsoft Office, SharePoint, project management, leadership and professional development. Visit www.LearningTree.ca for more information. Quiz: Are you the perfect colleague? By Julie Blais Comeau You are good in your job; actually you are the best administrative profes- sional anyone could ask for. But, are you the best colleague? Here's a quiz to validate if you deserve the Best Colleague Ever award, or if you need to improve some behaviours. Assign one point per behaviour. 1) I am respectful I am confident; I know when to intervene or not, and when to turn to others. I am discreet; I mind my own business and can keep matters confidential. I am punctual; I deliver my work on time, arrive on time and I do not hog time. I am open-minded; I have an empathetic perspective and willing to learn. I am polite; I recognize the impor- tance of: "Hello, Please, Thank you, You are welcome and I am sorry". 2) I am a good communicator I accurately share knowledge, goals and challenges, in writing and orally. I express myself clearly and check the tone of my messages. I am a good listener and I ask relevant questions. Continued on page 8 Wow! Just like that you can get a sense of how people are feeling in what they are saying! Now try this on your own personal Twitter feed or better yet that of your orga- nization? It's easy. Here are the steps. • Go to your Account settings by clicking on the profile icon at the top right of the page and selecting Settings and Privacy from the drop-down menu. • Next to Your Twitter archive, click the Request your archive button. • When your download is ready, we'll send a notice via push notification (if you have Twitter for iOS or An- droid installed on your mobile device). • From your settings, you can click the Download ar- chive button under the Download your data section. • Twitter will also send you an email with a download link to the confirmed email address associated with your Twitter account. Click the Download button while logged in to your Twitter account and download a .zip file of your Twitter archive. The download will be a CSV file which you can pull into an Excel workbook sheet. You can then perform a sentiment analysis on the tweets and responses. The Azure AI Machine Learning add-in is just one of many examples of productivity solutions for Microsoft Excel. Now try some of the many other ones available. Microsoft Excel add-ins – Continued from page 6

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