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F E A T U R E S
S P E C I A L F E A T U R E
HR TECH CASE STUDIES
HUDSONS PUB
UPGRADES WITH
ALL-IN-ONE
MANAGEMENT SYSTEM
and paper are classic tools
for taking orders, but they're
not the greatest for tracking employee
clock-ins and -outs. With more than
1,000 employees during peak season,
time tracking was a huge problem
for Hudsons Canada's Pub at its loca-
tions in Alberta and Saskatchewan.
Everything was tracked manually on a
written timesheet and there were issues
when it came to staff clock-outs. In the
instances where employees forgot to
clock out, managers were left with a
guess job. They were rounding hours to
the nearest 15th and, as a result, their
labour costs skyrocketed. They were
losing money daily.
At the Hudsons Whyte location alone,
general manager Mitch Boyd found that
they were losing anywhere between $500
and $1,000 a week, without an accurate
time-tracking system.
The payroll system also wasn't tailored
to the restaurant industry and, with
trying to get everything done, it cost
them "thousands and thousands of
dollars to try and get something inte-
grated for one line of code," he says.
There was also a disconnect between
its employee management systems and
payroll systems: For employees, if they
worked at different locations, they had
multiple logins. This made it difficult for
them to keep track of their schedules and
documents such as T4s and paystubs.
As for payroll, at the end of every night,
general managers were also responsible
for manually transferring the written
PEN
Moving its restaurant locations from pen and paper to time
tracking and payroll in one platform, the company has seen big
savings when it comes to time management for both employees
and managers at its multiple restaurant locations
hours into their payroll software for
employee pay and scheduling software
for forecasting. This task alone took
about seven hours every week.
Payroll days were painfully long for all
parties involved. The payroll manager
would review every store and send off
reports to each store, based off anom-
alies found in the payroll system. The
general managers would then review
that and have to go back and make
those adjustments. This would take
them up to an hour-and-a-half on
payroll days.
When looking to forecast labour, they
had to enter data into their system and
then pull a report. Nothing was seamless
and everything required multiple steps.
Solution
Hudsons was looking for an all-in-one
workforce management system. The
Whyte location was the first store that
test piloted Push, which helped save 40
to 45 labour hours on the first payroll run
by accurately tracking employee's time.
